WSU Technology Knowledge Base - User contributions [en]

Zoom Phone FAQ

2022-11-17T22:49:25Z

TNorman:

{{TOC_Float_Right}}
Use this Zoom Phone FAQ to find answers to common questions about our new cloud-based phone service.

==General==
===Will my WSU phone number change?===
No. All existing phone numbers, shared lines, and call queues will continue to work as usual.

===Can I keep my desk phone?===
Your current physical phone will not work with Zoom Phone and will be removed as part of this migration. ITS will provide every department with one new physical phone that supports Zoom Phone if needed. Additional physical phones can be purchased by the department through ITS. The desk phones cost between $100 and $300 and may also require upgrades to our network equipment. Because it will be more cost-effective for the university, we encourage you to try using Zoom Phone without a physical desk phone. In our experience, the vast majority of people with concerns realize the benefits quickly and decide to gain extra desk space by removing their hardwired desk phone. The goal of this migration is to eliminate as many hardwired, physical phones on campus as possible and move to a more flexible and less costly "softphone" system.

===Will there still be a physical phone in every classroom?===
Yes. All classrooms will have physical phones as always. There may be some changes to how you dial out (e.g., for technical support). These are being discussed currently.

===What's Zoom Phone?===
[https://explore.zoom.us/en/products/zoom-phone/ Zoom Phone] is Zoom's cloud-based "voice over IP" (VoIP) telephony service that is fully integrated with other Zoom tools and operates through the familiar Zoom client application on your laptop, desktop, and mobile devices. You can do everything with Zoom Phone that you can do with your old desk phone, except for holding a handset to your ear.

===Why did we switch to Zoom Phone?===
Our hardwired phone system is 20 years old and in need of replacement. The Zoom Phone system is more flexible, easier to manage, less costly, and offers new features and functions that help us create a truly unified communications environment on campus.

===On what device should I use Zoom Phone?===
Most WSU employees will use Zoom Phone on their WSU laptops and office desktops. You can also use it on personally-owned computers and certain mobile devices (e.g., tablets, mobile phones) if you wish.

===Can I use Zoom Phone on my personal mobile phone?===
Yes. Just like attending Zoom meetings using the Zoom app on your phone, you can decide to take Zoom Phone calls on your personally-owned mobile phone or tablet right through the same app.

===Do I need a special headset?===
No. However, if you use your computer to answer Zoom Phone calls, the sound of the caller's voice will come through your computer's speakers, just like in a Zoom meeting. If you do not want that call to be audible to others, you will need to use earbuds or a headset. If you already use earbuds or a headset for Zoom meetings, those will work fine for Zoom Phone calls as well. Zoom also publishes [https://zoom.us/hardware?hardwaretypes.name=Headsets a list of recommended headsets for Zoom Phone] if you are in the market for something new please get in touch with the {{TSC}} if you are interested or have any questions.

==Migration process==

===When will I get migrated?===
ITS will let you know when you are scheduled to migrate to Zoom Phone. We migrated everyone in ITS as well as folks in the Warrior Hub in August, 2022 and will be migrating all Council of Administrators members and their assistants on November 29th, 2022. Additional groups have not been scheduled yet.

===Can I decide when to be migrated?===
No. ITS is working with Zoom to coordinate Zoom Phone licensing and activation in manageable phases. We can't activate individual licenses on demand.

===How long will it take to migrate me?===
The actual migration takes only seconds. It occurs during a 30-minute window.

===Is there anything I need to do beforehand?===
Yes. Review the [[Zoom Phone preparation checklist|Zoom Phone Preparation Checklist]] for a list of tasks to complete before your scheduled migration.

==Usage==
===How will I know that I have an incoming call?===
A ringtone will play on your device, and an incoming call window will pop up. Select the answer button to answer it.
===What if I don't want to receive calls?===
Like a mobile phone, incoming Zoom Phone calls will be routed to your voicemail if you don't pick up or decline the call and you can silence your device and still see incoming call notifications if you wish. If you set your Zoom status to "do not disturb," calls will be routed to voicemail immediately. You can also set your business hours in your Zoom Phone settings to route calls to voicemail on specific days and times (e.g., off hours) automatically. Finally, all calls will be forwarded to your voicemail immediately and you will not receive a notification if the Zoom application is not running on your device.

===Can I use the usual 4-digit extension to call another WSU office?===
No. Zoom Phone requires the full 7-digit number (i.e., 457-2339) to connect the call. Remember that you don't need to enter a phone number to place a call. You can search for the name of the contact. You can also use your call history to place new calls to the same person.

===Can I call people outside WSU?===
Yes. You can place any call that you could previously.
===Do I need to dial "9" for an outside line?===
No. Zoom Phone users do not need to dial "9."
===What if my device loses internet connectivity?===
Zoom Phone operates in much the same way as a mobile phone when it comes to network connectivity. You must be connected to the internet to use Zoom Phone. Any call received while disconnected will be forwarded to your voicemail. Disconnection during a call will result in the call being dropped. That call will be recorded in your call history for easy reconnection.
===What if my device loses power?===
Again, similar to a mobile phone, the use of Zoom Phone relies on a powered device.
===How do I call 911?===
You call 911 as you would on your old desk phone. However, what happens under the hood is slightly different. Zoom Phone uses location services to pinpoint and relay your location to first responders.

==Support==
===Who do I contact if I need support or have questions?===
Contact the {{TSC}} with any Zoom Phone technical problems or questions about the rollout schedule. Contact {{TLT}} with questions about how to configure and use Zoom Phone.

==More wiki articles==
*[[Zoom Phone]]
*[[Zoom Phone preparation checklist|Zoom Phone Preparation Checklist]]
*[[Zoom Phone settings|How to set Zoom Phone business hours and voicemail greeting]]
*[[Launch Zoom on startup|How to launch Zoom on computer startup]]

==External links==
*[https://support.zoom.us/hc/en-us/articles/4405543184013-Frequently-asked-questions-about-Zoom-Phone Zoom Phone Corporate FAQ]
*[https://explore.zoom.us/en/products/zoom-phone/ Zoom's Zoom Phone website]
*[https://www.youtube.com/watch?v=Zb7TI6jjds8 Zoom Phone from the Desktop Application YouTube video]
*[https://zoom.us/hardware?hardwaretypes.name=Headsets Recommended headsets for Zoom Phone]
*[https://support.zoom.us/hc/en-us/articles/201362023-Zoom-system-requirements-Windows-macOS-Linux Zoom system requirements]
[[Category:Zoom]]
[[Category:Zoom Phone]]
{{CC}}

Software Center

2022-11-04T15:33:28Z

TNorman:

Managed Software Center

2022-11-04T15:31:50Z

TNorman: updated screenshots

[[Software Center | Click here if you're looking for Windows 10 Software Center.]]

{{TOC_Float_Right}}
=What is Managed Software Center?=
Managed Software Center (MSC) is an open-source software deployment tool for macOS. It is sometimes referred to as "Munki," which is the name of the backend process that runs it. Managed Software Center is where WSU Mac users can obtain campus-licensed software such as Adobe applications, Microsoft applications, JMP, SPSS, Mathematica, and more. For all intents and purposes it is just a custom WSU app store.

=How do I use Managed Software Center?=

From your Applications menu, select the black-and-white Managed Software Center icon.

[[file:MSCicon.png|100px]]

Once open, it may take a moment to download the catalog's contents. Once that automatic step is done, you should see available apps

[[File:MSC 2022.png|alt=|500x500px]]

Click on an app's icon for more info on what that app is and what it can do for you. If you'd like to just start the install immediately, simply click the install button to begin.

[[File:MSC Sample 2022 Zoom.png|alt=|500x500px]]

Once you've clicked install, you can monitor the install progress via the My Items tab

[[File:MSC My Items tab.png|alt=|500x500px]]

=Troubleshooting Managed Software Center=

==I don't have Managed Software Center on my computer?==

Managed Software Center is automatically installed on all WSU Macs. You can find it in the Applications folder on your Mac. If you are not seeing it, something may be wrong with the automated management of your WSU Mac. If this is the case, please contact WSU Tech Support.

Please note, due to the licensing restrictions required by some of our campus software, Managed Software Center is not supported or available on personally-owned Macs. It is only available on Macs distributed by and managed by WSU.

==The Updates tab is stuck on the 'Downloading' part!==

Some of these apps are many gigabytes (GB) in size and can take anywhere from 2-20 minutes to install. Some small apps like [[VPN | Cisco AnyConnect]] can download and install in as little as two minutes, while large apps like Mathematica can take 20 minutes just to download before beginning the install. The speed of the download depends on the quality of your network connection. If your network is slow or drops during install, the download may stop and fail to resume. In this case you can just click Cancel Install on the '''My Items''' tab then try again when you have a better internet connection or more time to wait for the download to complete.

==How do I know when the download is complete?==

In most cases the red text that says "Downloading" will disappear once the install is finished. Otherwise go to your Applications folder and try to launch the app you were installing.

==Where is the app I just installed?==

Apps are downloaded to your Applications folder. If you can't find it there, it may not be finished downloading and installing yet.

==Can I uninstall software with Managed Software Center?==

You sure can! Simply open the '''My Items''' tab and click the '''Remove''' button. The status will change to "Removal requested" and your application will be removed within a few minutes.

File:MSC My Items tab.png

2022-11-04T15:28:55Z

TNorman:

An example of the app installed on a computer showing in the My Items section of Managed Software Center.

File:MSC Sample 2022 Zoom.png

2022-11-04T15:27:35Z

TNorman:

An example of an app in Managed Software Center. This app is called Zoom.

File:MSC Sample.png

2022-11-04T15:24:40Z

TNorman:

An example of an app in Managed Software Center.

File:MSC 2022.png

2022-11-04T15:23:41Z

TNorman:

A screenshot of the Managed Software Center app taken November 2022.

Draft:Adobe Creative Cloud

2022-09-22T14:53:53Z

TNorman: /* To Download an Application */

[[File:Adobe1.png|150px|left]]

Adobe Systems Incorporated is a company that focuses on computer graphic rendering software or applications that create or modify images, webpages, and layouts.

==Adobe Products==
[[File:Adobe_CS5.5_Product_Logos.png|350px|right]]

* Desktop software, such as Adobe [[Photoshop]], part of the [[Adobe Creative Suite]] and [[Adobe Audition]].
* Server software, such as Adobe [[ColdFusion]].
* Technologies, such as Portable Document Format (PDF).
* Web hosted services as Adobe Kuler, [[Photoshop Express]], and Acrobat.com
* Web design programs such as Adobe Dreamweaver, [[Adobe Muse]], [[InDesign]], [[Adobe InCopy]] and Adobe GoLive.
* Visual HTML animations for web, such as [[Adobe Edge Animate]].
* Video editing and visual effects such as [[Adobe Premiere]], [[Adobe After Effects]], and [[Adobe SpeedGrade]].
* Audio editing, such as [[Adobe Prelude]].
* Flash games enhancement programs, such as [[Adobe Scout]].
* Photo editing and enhancing, such as [[Adobe Photoshop Lightroom]].

==Setting Up Adobe Creative Cloud==

1. To request access to the Adobe Creative Cloud Suite click Yes at this link: [https://warriorspace.winona.edu/ProcessDirector/form.aspx?pid=cbc76cfa-e332-489a-a868-237dcf390893&formid=92f851e2-2279-4168-ab65-f81ada70cd86&forminstid=&wfinstid=&prinstid=&tlid=&testmode=&parsecontrols=&CTRun=&CTConfigure=&CTContainerFORMID=&CTContainerWFID=&CTContainerRULEID=&CTContainerPRID=&completepage=&completepageprompt=&completetext=&saveformpage=&saveformtext=&saveformpageprompt=&url=&INFOMSG=&linkwfid=&linkprid=&nottask=&findtask=&caseinstid=&indash=&incasef=&targetportlet=0&howtoopen=1 Software Request].

Note: Turnaround time on these requests is usually just one business day!

2. Once you've received your welcome emails from Adobe, log into [http://www.adobe.com Adobe.com] with your WSU email address.

Note: Please check your junk mail folder for the Adobe welcome emails.

*Once you log in at adobe.com you will be redirected to a picture of the WSU gazebo. Log in here with your StarID@winona.edu then press Enter.

[[File:AdobeLogIn2.jpg|500px]]

3. This will log you into your WSU Adobe account and will take you to the main page. You can explore the different apps available, and there are short tutorials on the website as well.

[[File:ACC.jpg|500x500px]]

===IMPORTANT NOTE===
We encourage you to download and '''[https://creativecloud.adobe.com/apps/download/creative-cloud install the Creative Cloud Desktop app] first'''. Once installed, this app can be accessed using the desktop shortcut on Windows or from your Applications folder on macOS. When you open the Creative Cloud Desktop app it lists all the other applications that are part of our Creative Cloud license, allowing you to download them and update them without going through the process above every single time.

[[File:ADCC.png|357x357px]]

Adobe Cloud looks like this:

[[File:ADCCC8.png|598x598px]]

===To Download an Application===

*Log into Adobe Creative Cloud (either in a browser or the Desktop App, the process will be the same for both) with your WSU email address and password.
*On the top of the Adobe Creative Cloud homepage you will see a tab that says "Apps." All of your available options are listed here.
*You can download the apps on 3 different platforms, found at the top of the App page. The App page should automatically be on Desktop and then just choose the app you want to download.
*There are also various filters for sorting the apps on the left hand side.
[[File:ADCC2.png|598x598px]]

*You have access to all of these applications. (Note: not all apps are shown in the photo) To download one, click on the "Install" button below to the right hand side of the applications name.

[[File:ADCC3.png|600x600px]]

*If you have the Adobe Creative Cloud Desktop App installed, it will say "Installing" underneath the chosen application.
*The installation progress can be seen directly under the chosen app's name. (i.e Photoshop)

[[File:ADCC4.png|400x400px]]

*If you are using a Mac, once the App is installed you will see a notification pop up

[[File:ADCC5.png|500px]]

* If you are using a Mac, you can find your downloaded applications in the Adobe Creative Cloud Desktop App, Launchpad, or in the Applications folder.

[[File:ADDC7.jpg|500x500px]]

==Q & A==
'''Q.''' When I try to sign in at the adobe site I get a 400 error message. Error code: general_nonsuccess

'''A.''' Use a different browser. This is an issue with saved (cached) credentials in the browser. Switch from your current browser to Microsoft Edge, Mozilla Firefox, or Google Chrome and try to sign in again at adobe.com.

'''Q.''' Do I need to pay extra for access to Adobe Creative Cloud at WSU?

'''A.''' No! Simply follow the instruction above (not below) to obtain it for no extra cost. The instructions below will incur a cost. We recommend following the procedure outlined above.

'''Q.''' Do I need to do all this just to get Adobe Acrobat?

'''A.''' If you want to edit PDFs, yes. If you just want to open PDFs, did you know you can open them in Google Chrome or Microsoft Edge? Microsoft Edge even supports annotating PDFs with a stylus pen right in the browser!

'''Q.''' So Adobe Acrobat isn't free anymore?

'''A.''' Adobe Acrobat is still available for free online, but all it can do is open PDFs, which you can already do with the software pre-loaded on your WSU laptop. Please use caution when downloading free software. The free version of Adobe Acrobat is often "spoofed" and can contain embedded malware. When in doubt, contact WSU Tech Support.

==Installing Adobe Products from On The Hub==

'''Adobe Creative Cloud Student and Teacher Edition - Monthly Subscription is available at [[On The Hub]] for $19.99 a month.'''

How to install it from '''On The Hub'''

1. Go to https://winonastate.onthehub.com/

2. Click on '''Students Tab'''

3. Click on '''Adobe Creative Cloud Subscription'''

4. Click the green button that says '''Get it now'''

[[File:Adobeonthehub.PNG| 700px ]]

5. '''Add to Cart'''

6. Check out.

==Helpful Information==
*[https://helpx.adobe.com/support.html Adobe Support For All Products]

[[Category: Adobe]]
[[Category: Software]]

Draft:Adobe Creative Cloud

2022-09-22T14:51:44Z

TNorman: added link to adobe creative cloud desktop app download

[[File:Adobe1.png|150px|left]]

Adobe Systems Incorporated is a company that focuses on computer graphic rendering software or applications that create or modify images, webpages, and layouts.

==Adobe Products==
[[File:Adobe_CS5.5_Product_Logos.png|350px|right]]

* Desktop software, such as Adobe [[Photoshop]], part of the [[Adobe Creative Suite]] and [[Adobe Audition]].
* Server software, such as Adobe [[ColdFusion]].
* Technologies, such as Portable Document Format (PDF).
* Web hosted services as Adobe Kuler, [[Photoshop Express]], and Acrobat.com
* Web design programs such as Adobe Dreamweaver, [[Adobe Muse]], [[InDesign]], [[Adobe InCopy]] and Adobe GoLive.
* Visual HTML animations for web, such as [[Adobe Edge Animate]].
* Video editing and visual effects such as [[Adobe Premiere]], [[Adobe After Effects]], and [[Adobe SpeedGrade]].
* Audio editing, such as [[Adobe Prelude]].
* Flash games enhancement programs, such as [[Adobe Scout]].
* Photo editing and enhancing, such as [[Adobe Photoshop Lightroom]].

==Setting Up Adobe Creative Cloud==

1. To request access to the Adobe Creative Cloud Suite click Yes at this link: [https://warriorspace.winona.edu/ProcessDirector/form.aspx?pid=cbc76cfa-e332-489a-a868-237dcf390893&formid=92f851e2-2279-4168-ab65-f81ada70cd86&forminstid=&wfinstid=&prinstid=&tlid=&testmode=&parsecontrols=&CTRun=&CTConfigure=&CTContainerFORMID=&CTContainerWFID=&CTContainerRULEID=&CTContainerPRID=&completepage=&completepageprompt=&completetext=&saveformpage=&saveformtext=&saveformpageprompt=&url=&INFOMSG=&linkwfid=&linkprid=&nottask=&findtask=&caseinstid=&indash=&incasef=&targetportlet=0&howtoopen=1 Software Request].

Note: Turnaround time on these requests is usually just one business day!

2. Once you've received your welcome emails from Adobe, log into [http://www.adobe.com Adobe.com] with your WSU email address.

Note: Please check your junk mail folder for the Adobe welcome emails.

*Once you log in at adobe.com you will be redirected to a picture of the WSU gazebo. Log in here with your StarID@winona.edu then press Enter.

[[File:AdobeLogIn2.jpg|500px]]

3. This will log you into your WSU Adobe account and will take you to the main page. You can explore the different apps available, and there are short tutorials on the website as well.

[[File:ACC.jpg|500x500px]]

===IMPORTANT NOTE===
We encourage you to download and '''[https://creativecloud.adobe.com/apps/download/creative-cloud install the Creative Cloud Desktop app] first'''. Once installed, this app can be accessed using the desktop shortcut on Windows or from your Applications folder on macOS. When you open the Creative Cloud Desktop app it lists all the other applications that are part of our Creative Cloud license, allowing you to download them and update them without going through the process above every single time.

[[File:ADCC.png|357x357px]]

Adobe Cloud looks like this:

[[File:ADCCC8.png|598x598px]]

===To Download an Application===

*Log into Adobe Creative Cloud (either in a browser or the Desktop App, the process will be the same for both) with "StarID@winona.edu" and password.
*On the top of the Adobe Creative Cloud homepage you will see a tab that says "Apps." All of your available options are listed here.
*You can download the apps on 3 different platforms, found at the top of the App page. The App page should automatically be on Desktop and then just choose the app you want to download.
*There are also various filters for sorting the apps on the left hand side.
[[File:ADCC2.png|598x598px]]

*You have access to all of these applications. (Note: not all apps are shown in the photo) To download one, click on the "Install" button below to the right hand side of the applications name.

[[File:ADCC3.png|600x600px]]

*If you have the Adobe Creative Cloud Desktop App installed, it will say "Installing" underneath the chosen application.
*The installation progress can be seen directly under the chosen app's name. (i.e Photoshop)

[[File:ADCC4.png|400x400px]]

*If you are using a Mac, once the App is installed you will see a notification pop up

[[File:ADCC5.png|500px]]

* If you are using a Mac, you can find your downloaded applications in the Adobe Creative Cloud Desktop App, Launchpad, or in the Applications folder.

[[File:ADDC7.jpg|500x500px]]

==Q & A==
'''Q.''' When I try to sign in at the adobe site I get a 400 error message. Error code: general_nonsuccess

'''A.''' Use a different browser. This is an issue with saved (cached) credentials in the browser. Switch from your current browser to Microsoft Edge, Mozilla Firefox, or Google Chrome and try to sign in again at adobe.com.

'''Q.''' Do I need to pay extra for access to Adobe Creative Cloud at WSU?

'''A.''' No! Simply follow the instruction above (not below) to obtain it for no extra cost. The instructions below will incur a cost. We recommend following the procedure outlined above.

'''Q.''' Do I need to do all this just to get Adobe Acrobat?

'''A.''' If you want to edit PDFs, yes. If you just want to open PDFs, did you know you can open them in Google Chrome or Microsoft Edge? Microsoft Edge even supports annotating PDFs with a stylus pen right in the browser!

'''Q.''' So Adobe Acrobat isn't free anymore?

'''A.''' Adobe Acrobat is still available for free online, but all it can do is open PDFs, which you can already do with the software pre-loaded on your WSU laptop. Please use caution when downloading free software. The free version of Adobe Acrobat is often "spoofed" and can contain embedded malware. When in doubt, contact WSU Tech Support.

==Installing Adobe Products from On The Hub==

'''Adobe Creative Cloud Student and Teacher Edition - Monthly Subscription is available at [[On The Hub]] for $19.99 a month.'''

How to install it from '''On The Hub'''

1. Go to https://winonastate.onthehub.com/

2. Click on '''Students Tab'''

3. Click on '''Adobe Creative Cloud Subscription'''

4. Click the green button that says '''Get it now'''

[[File:Adobeonthehub.PNG| 700px ]]

5. '''Add to Cart'''

6. Check out.

==Helpful Information==
*[https://helpx.adobe.com/support.html Adobe Support For All Products]

[[Category: Adobe]]
[[Category: Software]]

Connecting Android to WSU Wireless

2021-11-03T14:27:05Z

TNorman:

__notoc__
==Android 12 (or newer) - Connecting to Warrior Wi-Fi==
BEFORE YOU PROCEED: We recommend removing your existing connections to any other WSU Wi-Fi networks by tapping and holding '''the network name''' then tapping '''Forget.'''

1. '''Open Chrome''' and go to the address shown in the screenshot below.

[[File:URL screenshot.png|frameless]]

2. Android will inform you that this certificate must be installed in Settings.

[[File:Certificate message.png|frameless]]

3. Go to '''Settings - Security - Encryption & Credentials''' then tap '''Install a certificate.'''

[[File:Encryption and credentials window.png|frameless]]

4. Tap '''Wi-Fi certificate.'''

[[File:Install a wi-fi certificate.png|frameless]]

5. Tap the '''CRT file''' with winona in the name.

[[File:Crt file.png|frameless]]

6. Name the certificate CERT in all-caps then tap '''OK.'''

[[File:CERT the crt.png|frameless]]

7. Go to '''Settings - Network & internet - Internet''' then tap '''warrior''' once it appears in the list.

[[File:Android Wi-Fi List at WSU.png|frameless]]

8. On the warrior screen tap the field for '''CA certificate''' then tap '''CERT.'''

[[File:Use the CERT.png|frameless]]

9. Now enter '''winona.edu''' under '''Domain''', enter your '''StarID''' under '''Identity''', leave the Anonymous identity blank, then enter your '''StarID password''' under '''Password.'''

[[File:Sample fields for wi-fi.png|frameless]]

10. After a few seconds it should say '''Connected''' under warrior.

[[File:Wi-fi is now connected.png|frameless]]

==Android 11 - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: If possible, update your Android device to Android 12 (or newer) then follow the instructions above instead.

1. Select '''WSU Guest Wi-Fi.'''

2. Select '''Don’t have an account.'''

3. Create an account using '''your full name''' and '''WSU email address. This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

4. Your account is now created!

5. After you choose '''WSU Guest Wi-Fi''' on your Android 11 device, enter your '''username''' and '''password''' then click A'''ccept''' on the Acceptable Use Policy.

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap to open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap '''Settings.'''

[[File:(2) Wire_Set.png|300px]]

3. Tap '''Connections.'''

[[File:(3) Wire_Conn.png|300px]]

4. Tap '''Wi-Fi''' then then tap '''warrior.'''

[[File:(4) Wire_War.png|300px]]

5. Under '''EAP method''' select '''PEAP''' and under '''Phase 2 authentication''' select '''MSCHAPV2.'''

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Under '''CA certificate''' select '''Do not validate''' then tap '''Identity''' and '''type your StarID'''. Enter '''your StarID password''' then tap '''Connect.'''

[[File:(7) Wire_User.png|300px]]

7. Done! If you see '''Connected''' then you have successfully connected your Android device to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Please update your Android device to its latest supported version of Android before attempting to connect to WSU Wi-Fi networks.
*Swipe away all apps then restart your Android device before performing these steps.
*If these steps don't work the first time then go to your Wi-Fi settings, long press the '''warrior''' network, select '''Forget Network''' then retry the steps above.
*If you have a VPN app on your Android device consider disabling it before attempting these steps. Once connected, feel free to re-enable your VPN and test if your connection still works.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Connecting Android to WSU Wireless

2021-11-03T14:24:15Z

TNorman: /* Troubleshooting Tips */

__notoc__
==Android 12 (or newer) - Connecting to Warrior Wi-Fi==
BEFORE YOU PROCEED: We recommend removing your existing connections to any other WSU Wi-Fi networks by tapping and holding '''the network name''' then tapping '''Forget.'''

1. '''Open Chrome''' and go to the address shown in the screenshot below.

[[File:URL screenshot.png|frameless]]

2. Android will inform you that this certificate must be installed in Settings.

[[File:Certificate message.png|frameless]]

3. Go to '''Settings - Security - Encryption & Credentials''' then tap '''Install a certificate.'''

[[File:Encryption and credentials window.png|frameless]]

4. Tap '''Wi-Fi certificate.'''

[[File:Install a wi-fi certificate.png|frameless]]

5. Tap the '''CRT file''' with winona in the name.

[[File:Crt file.png|frameless]]

6. Name the certificate CERT in all-caps then tap '''OK.'''

[[File:CERT the crt.png|frameless]]

7. Go to '''Settings - Network & internet - Internet''' then tap '''warrior''' once it appears in the list.

[[File:Android Wi-Fi List at WSU.png|frameless]]

8. On the warrior screen tap the field for '''CA certificate''' then tap '''CERT.'''

[[File:Use the CERT.png|frameless]]

9. Now enter '''winona.edu''' under '''Domain''', enter your '''StarID''' under '''Identity''', leave the Anonymous identity blank, then enter your '''StarID password''' under '''Password.'''

[[File:Sample fields for wi-fi.png|frameless]]

10. After a few seconds it should say '''Connected''' under warrior.

[[File:Wi-fi is now connected.png|frameless]]

==Android 11 - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: If possible, update your device to Android 12 then follow the Android 12 instructions above instead. You may need a separate computer for these first steps for Android 11.

1. Select '''WSU Guest Wi-Fi''' (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select '''Don’t have an account.'''

3. Create an account using '''your full name''' and '''WSU email address. This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

4. Your account is now created!

5. After you choose '''WSU Guest Wi-Fi''' on your Android 11 device, enter your '''username''' and '''password''' then click A'''ccept''' on the Acceptable Use Policy.

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap to open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap '''Settings.'''

[[File:(2) Wire_Set.png|300px]]

3. Tap '''Connections.'''

[[File:(3) Wire_Conn.png|300px]]

4. Tap '''Wi-Fi''' then then tap '''warrior.'''

[[File:(4) Wire_War.png|300px]]

5. Under '''EAP method''' select '''PEAP''' and under '''Phase 2 authentication''' select '''MSCHAPV2.'''

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Under '''CA certificate''' select '''Do not validate''' then tap '''Identity''' and '''type your StarID'''. Enter '''your StarID password''' then tap '''Connect.'''

[[File:(7) Wire_User.png|300px]]

7. Done! If you see '''Connected''' then you have successfully connected your Android device to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Please update your Android device to its latest supported version of Android before attempting to connect to WSU Wi-Fi networks.
*Consider swiping away all apps then restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.
*If you have a VPN app on your Android device consider disabling it before attempting these steps. Once connected, feel free to re-enable your VPN and test if your connection still works.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Connecting Android to WSU Wireless

2021-11-03T14:22:46Z

TNorman:

__notoc__
==Android 12 (or newer) - Connecting to Warrior Wi-Fi==
BEFORE YOU PROCEED: We recommend removing your existing connections to any other WSU Wi-Fi networks by tapping and holding '''the network name''' then tapping '''Forget.'''

1. '''Open Chrome''' and go to the address shown in the screenshot below.

[[File:URL screenshot.png|frameless]]

2. Android will inform you that this certificate must be installed in Settings.

[[File:Certificate message.png|frameless]]

3. Go to '''Settings - Security - Encryption & Credentials''' then tap '''Install a certificate.'''

[[File:Encryption and credentials window.png|frameless]]

4. Tap '''Wi-Fi certificate.'''

[[File:Install a wi-fi certificate.png|frameless]]

5. Tap the '''CRT file''' with winona in the name.

[[File:Crt file.png|frameless]]

6. Name the certificate CERT in all-caps then tap '''OK.'''

[[File:CERT the crt.png|frameless]]

7. Go to '''Settings - Network & internet - Internet''' then tap '''warrior''' once it appears in the list.

[[File:Android Wi-Fi List at WSU.png|frameless]]

8. On the warrior screen tap the field for '''CA certificate''' then tap '''CERT.'''

[[File:Use the CERT.png|frameless]]

9. Now enter '''winona.edu''' under '''Domain''', enter your '''StarID''' under '''Identity''', leave the Anonymous identity blank, then enter your '''StarID password''' under '''Password.'''

[[File:Sample fields for wi-fi.png|frameless]]

10. After a few seconds it should say '''Connected''' under warrior.

[[File:Wi-fi is now connected.png|frameless]]

==Android 11 - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: If possible, update your device to Android 12 then follow the Android 12 instructions above instead. You may need a separate computer for these first steps for Android 11.

1. Select '''WSU Guest Wi-Fi''' (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select '''Don’t have an account.'''

3. Create an account using '''your full name''' and '''WSU email address. This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

4. Your account is now created!

5. After you choose '''WSU Guest Wi-Fi''' on your Android 11 device, enter your '''username''' and '''password''' then click A'''ccept''' on the Acceptable Use Policy.

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap to open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap '''Settings.'''

[[File:(2) Wire_Set.png|300px]]

3. Tap '''Connections.'''

[[File:(3) Wire_Conn.png|300px]]

4. Tap '''Wi-Fi''' then then tap '''warrior.'''

[[File:(4) Wire_War.png|300px]]

5. Under '''EAP method''' select '''PEAP''' and under '''Phase 2 authentication''' select '''MSCHAPV2.'''

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Under '''CA certificate''' select '''Do not validate''' then tap '''Identity''' and '''type your StarID'''. Enter '''your StarID password''' then tap '''Connect.'''

[[File:(7) Wire_User.png|300px]]

7. Done! If you see '''Connected''' then you have successfully connected your Android device to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Consider swiping away all apps then restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.
*If you have a VPN app on your Android device consider disabling it before attempting these steps. Once connected, feel free to re-enable your VPN and test if your connection still works.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Connecting Android to WSU Wireless

2021-11-03T14:22:03Z

TNorman: /* Android 11 - Connecting to WSU Guest Wi-Fi */

__notoc__
===Android 12 (or newer) - Connecting to Warrior Wi-Fi===
BEFORE YOU PROCEED: We recommend removing your existing connections to any other WSU Wi-Fi networks by tapping and holding '''the network name''' then tapping '''Forget.'''

1. '''Open Chrome''' and go to the address shown in the screenshot below.

[[File:URL screenshot.png|frameless]]

2. Android will inform you that this certificate must be installed in Settings.

[[File:Certificate message.png|frameless]]

3. Go to '''Settings - Security - Encryption & Credentials''' then tap '''Install a certificate.'''

[[File:Encryption and credentials window.png|frameless]]

4. Tap '''Wi-Fi certificate.'''

[[File:Install a wi-fi certificate.png|frameless]]

5. Tap the '''CRT file''' with winona in the name.

[[File:Crt file.png|frameless]]

6. Name the certificate CERT in all-caps then tap '''OK.'''

[[File:CERT the crt.png|frameless]]

7. Go to '''Settings - Network & internet - Internet''' then tap '''warrior''' once it appears in the list.

[[File:Android Wi-Fi List at WSU.png|frameless]]

8. On the warrior screen tap the field for '''CA certificate''' then tap '''CERT.'''

[[File:Use the CERT.png|frameless]]

9. Now enter '''winona.edu''' under '''Domain''', enter your '''StarID''' under '''Identity''', leave the Anonymous identity blank, then enter your '''StarID password''' under '''Password.'''

[[File:Sample fields for wi-fi.png|frameless]]

10. After a few seconds it should say '''Connected''' under warrior.

[[File:Wi-fi is now connected.png|frameless]]

==Android 11 - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: If possible, update your device to Android 12 then follow the Android 12 instructions above instead. You may need a separate computer for these first steps for Android 11.

1. Select '''WSU Guest Wi-Fi''' (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select '''Don’t have an account.'''

3. Create an account using '''your full name''' and '''WSU email address. This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

4. Your account is now created!

5. After you choose '''WSU Guest Wi-Fi''' on your Android 11 device, enter your '''username''' and '''password''' then click A'''ccept''' on the Acceptable Use Policy.

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap to open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap '''Settings.'''

[[File:(2) Wire_Set.png|300px]]

3. Tap '''Connections.'''

[[File:(3) Wire_Conn.png|300px]]

4. Tap '''Wi-Fi''' then then tap '''warrior.'''

[[File:(4) Wire_War.png|300px]]

5. Under '''EAP method''' select '''PEAP''' and under '''Phase 2 authentication''' select '''MSCHAPV2.'''

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Under '''CA certificate''' select '''Do not validate''' then tap '''Identity''' and '''type your StarID'''. Enter '''your StarID password''' then tap '''Connect.'''

[[File:(7) Wire_User.png|300px]]

7. Done! If you see '''Connected''' then you have successfully connected your Android device to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Consider swiping away all apps then restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.
*If you have a VPN app on your Android device consider disabling it before attempting these steps. Once connected, feel free to re-enable your VPN and test if your connection still works.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Connecting Android to WSU Wireless

2021-11-03T14:21:25Z

TNorman: /* Android 11 - Connecting to WSU Guest Wi-Fi */

__notoc__
===Android 12 (or newer) - Connecting to Warrior Wi-Fi===
BEFORE YOU PROCEED: We recommend removing your existing connections to any other WSU Wi-Fi networks by tapping and holding '''the network name''' then tapping '''Forget.'''

1. '''Open Chrome''' and go to the address shown in the screenshot below.

[[File:URL screenshot.png|frameless]]

2. Android will inform you that this certificate must be installed in Settings.

[[File:Certificate message.png|frameless]]

3. Go to '''Settings - Security - Encryption & Credentials''' then tap '''Install a certificate.'''

[[File:Encryption and credentials window.png|frameless]]

4. Tap '''Wi-Fi certificate.'''

[[File:Install a wi-fi certificate.png|frameless]]

5. Tap the '''CRT file''' with winona in the name.

[[File:Crt file.png|frameless]]

6. Name the certificate CERT in all-caps then tap '''OK.'''

[[File:CERT the crt.png|frameless]]

7. Go to '''Settings - Network & internet - Internet''' then tap '''warrior''' once it appears in the list.

[[File:Android Wi-Fi List at WSU.png|frameless]]

8. On the warrior screen tap the field for '''CA certificate''' then tap '''CERT.'''

[[File:Use the CERT.png|frameless]]

9. Now enter '''winona.edu''' under '''Domain''', enter your '''StarID''' under '''Identity''', leave the Anonymous identity blank, then enter your '''StarID password''' under '''Password.'''

[[File:Sample fields for wi-fi.png|frameless]]

10. After a few seconds it should say '''Connected''' under warrior.

[[File:Wi-fi is now connected.png|frameless]]

==Android 11 - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: You may need a separate computer for these first steps. If possible, update your device to Android 12 then follow the Android 12 instructions above instead.

1. Select '''WSU Guest Wi-Fi''' (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select '''Don’t have an account.'''

3. Create an account using '''your full name''' and '''WSU email address. This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

4. Your account is now created!

5. After you choose '''WSU Guest Wi-Fi''' on your Android 11 device, enter your '''username''' and '''password''' then click A'''ccept''' on the Acceptable Use Policy.

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap to open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap '''Settings.'''

[[File:(2) Wire_Set.png|300px]]

3. Tap '''Connections.'''

[[File:(3) Wire_Conn.png|300px]]

4. Tap '''Wi-Fi''' then then tap '''warrior.'''

[[File:(4) Wire_War.png|300px]]

5. Under '''EAP method''' select '''PEAP''' and under '''Phase 2 authentication''' select '''MSCHAPV2.'''

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Under '''CA certificate''' select '''Do not validate''' then tap '''Identity''' and '''type your StarID'''. Enter '''your StarID password''' then tap '''Connect.'''

[[File:(7) Wire_User.png|300px]]

7. Done! If you see '''Connected''' then you have successfully connected your Android device to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Consider swiping away all apps then restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.
*If you have a VPN app on your Android device consider disabling it before attempting these steps. Once connected, feel free to re-enable your VPN and test if your connection still works.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Connecting Android to WSU Wireless

2021-11-02T21:19:04Z

TNorman:

__notoc__
===Android 12 (or newer) - Connecting to Warrior Wi-Fi===
BEFORE YOU PROCEED: We recommend removing your existing connections to any other WSU Wi-Fi networks by tapping and holding '''the network name''' then tapping '''Forget.'''

1. '''Open Chrome''' and go to the address shown in the screenshot below.

[[File:URL screenshot.png|frameless]]

2. Android will inform you that this certificate must be installed in Settings.

[[File:Certificate message.png|frameless]]

3. Go to '''Settings - Security - Encryption & Credentials''' then tap '''Install a certificate.'''

[[File:Encryption and credentials window.png|frameless]]

4. Tap '''Wi-Fi certificate.'''

[[File:Install a wi-fi certificate.png|frameless]]

5. Tap the '''CRT file''' with winona in the name.

[[File:Crt file.png|frameless]]

6. Name the certificate CERT in all-caps then tap '''OK.'''

[[File:CERT the crt.png|frameless]]

7. Go to '''Settings - Network & internet - Internet''' then tap '''warrior''' once it appears in the list.

[[File:Android Wi-Fi List at WSU.png|frameless]]

8. On the warrior screen tap the field for '''CA certificate''' then tap '''CERT.'''

[[File:Use the CERT.png|frameless]]

9. Now enter '''winona.edu''' under '''Domain''', enter your '''StarID''' under '''Identity''', leave the Anonymous identity blank, then enter your '''StarID password''' under '''Password.'''

[[File:Sample fields for wi-fi.png|frameless]]

10. After a few seconds it should say '''Connected''' under warrior.

[[File:Wi-fi is now connected.png|frameless]]

==Android 11 - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: You may need a separate computer for these first steps.

1. Select '''WSU Guest Wi-Fi''' (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select '''Don’t have an account.'''

3. Create an account using '''your full name''' and '''WSU email address. This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

4. Your account is now created!

5. After you choose '''WSU Guest Wi-Fi''' on your Android 11 device, enter your '''username''' and '''password''' then click A'''ccept''' on the Acceptable Use Policy.

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap to open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap '''Settings.'''

[[File:(2) Wire_Set.png|300px]]

3. Tap '''Connections.'''

[[File:(3) Wire_Conn.png|300px]]

4. Tap '''Wi-Fi''' then then tap '''warrior.'''

[[File:(4) Wire_War.png|300px]]

5. Under '''EAP method''' select '''PEAP''' and under '''Phase 2 authentication''' select '''MSCHAPV2.'''

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Under '''CA certificate''' select '''Do not validate''' then tap '''Identity''' and '''type your StarID'''. Enter '''your StarID password''' then tap '''Connect.'''

[[File:(7) Wire_User.png|300px]]

7. Done! If you see '''Connected''' then you have successfully connected your Android device to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Consider swiping away all apps then restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.
*If you have a VPN app on your Android device consider disabling it before attempting these steps. Once connected, feel free to re-enable your VPN and test if your connection still works.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Connecting Android to WSU Wireless

2021-11-02T21:09:20Z

TNorman:

__notoc__
===Devices running Android 11 or newer should connect to WSU Guest Wi-Fi. Devices running Android 10 or earlier should connect to Warrior Wi-Fi.===

== Android 12 (or newer) - Connecting to Warrior Wi-Fi ==
BEFORE YOU PROCEED: We recommend removing your existing connections to any other WSU Wi-Fi networks by tapping and holding '''the network name''' then tapping '''Forget.'''

1. '''Open Chrome''' and go to the address shown in the screenshot below.

[[File:URL screenshot.png|frameless]]

2. Android will inform you that this certificate must be installed in Settings.

[[File:Certificate message.png|frameless]]

3. Go to '''Settings - Security - Encryption & Credentials''' then tap '''Install a certificate.'''

[[File:Encryption and credentials window.png|frameless]]

4. Tap '''Wi-Fi certificate.'''

[[File:Install a wi-fi certificate.png|frameless]]

5. Tap the '''CRT file''' with winona in the name.

[[File:Crt file.png|frameless]]

6. Name the certificate CERT in all-caps then tap '''OK.'''

[[File:CERT the crt.png|frameless]]

7. Go to '''Settings - Network & internet - Internet''' then tap '''warrior''' once it appears in the list.

[[File:Android Wi-Fi List at WSU.png|frameless]]

8. On the warrior screen tap the field for '''CA certificate''' then tap '''CERT.'''

[[File:Use the CERT.png|frameless]]

9. Now enter '''winona.edu''' under '''Domain''', enter your '''StarID''' under '''Identity''', leave the Anonymous identity blank, then enter your '''StarID password''' under '''Password.'''

[[File:Sample fields for wi-fi.png|frameless]]

10. After a few seconds it should say '''Connected''' under warrior.

[[File:Wi-fi is now connected.png|frameless]]

==Android 11 - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: You may need a separate computer for these first steps.

1. Select '''WSU Guest Wi-Fi''' (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select '''Don’t have an account.'''

3. Create an account using '''your full name''' and '''WSU email address. This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

4. Your account is now created!

5. After you choose '''WSU Guest Wi-Fi''' on your Android 11 device, enter your '''username''' and '''password''' then click A'''ccept''' on the Acceptable Use Policy.

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap to open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap '''Settings.'''

[[File:(2) Wire_Set.png|300px]]

3. Tap '''Connections.'''

[[File:(3) Wire_Conn.png|300px]]

4. Tap '''Wi-Fi''' then then tap '''warrior.'''

[[File:(4) Wire_War.png|300px]]

5. Under '''EAP method''' select '''PEAP''' and under '''Phase 2 authentication''' select '''MSCHAPV2.'''

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Under '''CA certificate''' select '''Do not validate''' then tap '''Identity''' and '''type your StarID'''. Enter '''your StarID password''' then tap '''Connect.'''

[[File:(7) Wire_User.png|300px]]

7. Done! If you see '''Connected''' then you have successfully connected your Android device to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Consider swiping away all apps then restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.
*If you have a VPN app on your Android device consider disabling it before attempting these steps. Once connected, feel free to re-enable your VPN and test if your connection still works.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Connecting Android to WSU Wireless

2021-11-02T21:02:53Z

TNorman: /* Android 12 (or newer) - Connecting to Warrior Wi-Fi */

__notoc__
===Devices running Android 11 or newer should connect to WSU Guest Wi-Fi. Devices running Android 10 or earlier should connect to Warrior Wi-Fi.===

== Android 12 (or newer) - Connecting to Warrior Wi-Fi ==
BEFORE YOU PROCEED: We recommend removing your connection to any other WSU Wi-Fi networks.

[[File:Android Wi-Fi List at WSU.png|frameless]]

To remove these connections, tap and hold '''the network name''' then tap '''Forget.'''

Open Chrome and go to the address shown in the screenshot below

[[File:URL screenshot.png|frameless]]

Android will inform you that this certificate must be installed in Settings

[[File:Certificate message.png|frameless]]

Go to Settings - Security - Encryption & Credentials then tap Install a certificate

[[File:Encryption and credentials window.png|frameless]]

Tap Wi-Fi certificate

[[File:Install a wi-fi certificate.png|frameless]]

Tap the CRT file with winona in the name

[[File:Crt file.png|frameless]]

Name the certificate CERT in all-caps then tap OK

[[File:CERT the crt.png|frameless]]

Go to Settings - Network & internet - Internet then tap warrior once it appears in the list

[[File:Android Wi-Fi List at WSU.png|frameless]]

On the warrior screen tap the field for CA certificate then choose CERT

[[File:Use the CERT.png|frameless]]

Now enter winona.edu under domain, enter your StarID under Identity, leave the Anonymous identity blank, then enter your StarID password under Password

[[File:Sample fields for wi-fi.png|frameless]]

Once you're successful it should say Connected under warrior

[[File:Wi-fi is now connected.png|frameless]]

==Android 11 - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: You may need a separate computer for these first steps.

1. Select '''WSU Guest Wi-Fi''' (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select '''Don’t have an account.'''

3. Create an account using '''your full name''' and '''WSU email address. This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

4. Your account is now created!

5. After you choose '''WSU Guest Wi-Fi''' on your Android 11 device, enter your '''username''' and '''password''' then click A'''ccept''' on the Acceptable Use Policy.

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap to open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap '''Settings.'''

[[File:(2) Wire_Set.png|300px]]

3. Tap '''Connections.'''

[[File:(3) Wire_Conn.png|300px]]

4. Tap '''Wi-Fi''' then then tap '''warrior.'''

[[File:(4) Wire_War.png|300px]]

5. Under '''EAP method''' select '''PEAP''' and under '''Phase 2 authentication''' select '''MSCHAPV2.'''

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Under '''CA certificate''' select '''Do not validate''' then tap '''Identity''' and '''type your StarID'''. Enter '''your StarID password''' then tap '''Connect.'''

[[File:(7) Wire_User.png|300px]]

7. Done! If you see '''Connected''' then you have successfully connected your Android device to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Consider swiping away all apps then restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.
*If you have a VPN app on your Android device consider disabling it before attempting these steps. Once connected, feel free to re-enable your VPN and test if your connection still works.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Connecting Android to WSU Wireless

2021-11-02T21:02:23Z

TNorman:

__notoc__
===Devices running Android 11 or newer should connect to WSU Guest Wi-Fi. Devices running Android 10 or earlier should connect to Warrior Wi-Fi.===

== Android 12 (or newer) - Connecting to Warrior Wi-Fi ==
BEFORE YOU PROCEED: We recommend removing your connection to any other WSU Wi-Fi networks.
[[File:Android Wi-Fi List at WSU.png|frameless]]
To remove these connections, tap and hold '''the network name''' then tap '''Forget.'''

Open Chrome and go to the address shown in the screenshot below

[[File:URL screenshot.png|frameless]]

Android will inform you that this certificate must be installed in Settings

[[File:Certificate message.png|frameless]]

Go to Settings - Security - Encryption & Credentials then tap Install a certificate

[[File:Encryption and credentials window.png|frameless]]

Tap Wi-Fi certificate

[[File:Install a wi-fi certificate.png|frameless]]

Tap the CRT file with winona in the name

[[File:Crt file.png|frameless]]

Name the certificate CERT in all-caps then tap OK

[[File:CERT the crt.png|frameless]]

Go to Settings - Network & internet - Internet then tap warrior once it appears in the list

[[File:Android Wi-Fi List at WSU.png|frameless]]

On the warrior screen tap the field for CA certificate then choose CERT

[[File:Use the CERT.png|frameless]]

Now enter winona.edu under domain, enter your StarID under Identity, leave the Anonymous identity blank, then enter your StarID password under Password

[[File:Sample fields for wi-fi.png|frameless]]

Once you're successful it should say Connected under warrior

[[File:Wi-fi is now connected.png|frameless]]

==Android 11 - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: You may need a separate computer for these first steps.

1. Select '''WSU Guest Wi-Fi''' (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select '''Don’t have an account.'''

3. Create an account using '''your full name''' and '''WSU email address. This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

4. Your account is now created!

5. After you choose '''WSU Guest Wi-Fi''' on your Android 11 device, enter your '''username''' and '''password''' then click A'''ccept''' on the Acceptable Use Policy.

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap to open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap '''Settings.'''

[[File:(2) Wire_Set.png|300px]]

3. Tap '''Connections.'''

[[File:(3) Wire_Conn.png|300px]]

4. Tap '''Wi-Fi''' then then tap '''warrior.'''

[[File:(4) Wire_War.png|300px]]

5. Under '''EAP method''' select '''PEAP''' and under '''Phase 2 authentication''' select '''MSCHAPV2.'''

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Under '''CA certificate''' select '''Do not validate''' then tap '''Identity''' and '''type your StarID'''. Enter '''your StarID password''' then tap '''Connect.'''

[[File:(7) Wire_User.png|300px]]

7. Done! If you see '''Connected''' then you have successfully connected your Android device to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Consider swiping away all apps then restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.
*If you have a VPN app on your Android device consider disabling it before attempting these steps. Once connected, feel free to re-enable your VPN and test if your connection still works.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

File:Wi-fi is now connected.png

2021-11-02T20:59:10Z

TNorman:

what it will look like when wi-fi is finally connected

File:Sample fields for wi-fi.png

2021-11-02T20:57:28Z

TNorman:

a sample of what to enter to connect to wi-fi

File:Use the CERT.png

2021-11-02T20:54:39Z

TNorman:

Select the CERT

File:CERT the crt.png

2021-11-02T20:51:14Z

TNorman:

Name the CRT file CERT

File:Crt file.png

2021-11-02T20:50:06Z

TNorman:

tap to select the crt file

File:Install a wi-fi certificate.png

2021-11-02T20:49:07Z

TNorman:

tap to install the wi-fi certificate

File:Encryption and credentials window.png

2021-11-02T20:48:03Z

TNorman:

The settings for encryption and credentials

File:Certificate message.png

2021-11-02T20:45:32Z

TNorman:

A message about the certificate

File:URL screenshot.png

2021-11-02T20:44:13Z

TNorman:

A screenshot of a URL

File:Android Wi-Fi List at WSU.png

2021-11-02T20:36:20Z

TNorman:

List of WSU Wi-Fi networks as viewed on an Android device.

Multi-Factor Authentication for Office 365

2021-10-07T18:12:24Z

TNorman: Redirected page to Multi-factor authentication for Office 365

#REDIRECT [[Multi-factor authentication for Office 365]]

Connecting Android to WSU Wireless

2021-09-21T18:26:05Z

TNorman: /* Android 10 (or earlier) - Connecting to Warrior Wi-Fi */

__notoc__
===Devices running Android 11 or newer should connect to WSU Guest Wi-Fi. Devices running Android 10 or earlier should connect to Warrior Wi-Fi.===

==Android 11 (or newer) - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: You may need a separate computer for these first steps.

1. Select '''WSU Guest Wi-Fi''' (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select '''Don’t have an account.'''

3. Create an account using '''your full name''' and '''WSU email address.'''

4. Your account is now created!

5. '''This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

5. After you choose '''WSU Guest Wi-Fi''' on your Android 11 device, enter your '''username''' and '''password''' then click A'''ccept''' on the Acceptable Use Policy.

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap to open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap '''Settings.'''

[[File:(2) Wire_Set.png|300px]]

3. Tap '''Connections.'''

[[File:(3) Wire_Conn.png|300px]]

4. Tap '''Wi-Fi''' then then tap '''warrior.'''

[[File:(4) Wire_War.png|300px]]

5. Under '''EAP method''' select '''PEAP''' and under '''Phase 2 authentication''' select '''MSCHAPV2.'''

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Under '''CA certificate''' select '''Do not validate''' then tap '''Identity''' and '''type your StarID'''. Enter '''your StarID password''' then tap '''Connect.'''

[[File:(7) Wire_User.png|300px]]

7. Done! If you see '''Connected''' then you have successfully connected your Android device to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Consider swiping away all apps then restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.
*If you have a VPN app on your Android device consider disabling it before attempting these steps. Once connected, feel free to re-enable your VPN and test if your connection still works.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Draft:Adobe Creative Cloud

2021-09-15T16:41:36Z

TNorman: /* Setting Up Adobe Creative Cloud */

[[File:Adobe1.png|150px|left]]

Adobe Systems Incorporated is a company that focuses on computer graphic rendering software or applications that create or modify images, webpages, and layouts.

==Adobe Products==
[[File:Adobe_CS5.5_Product_Logos.png|350px|right]]

* Desktop software, such as Adobe [[Photoshop]], part of the [[Adobe Creative Suite]] and [[Adobe Audition]].
* Server software, such as Adobe [[ColdFusion]].
* Technologies, such as Portable Document Format ([[PDF]]), PDF's predecessor [[PostScript]], and [[Adobe Flash Professional]].
* Web hosted services as Adobe [[Kuler]], [[Photoshop Express]], and Acrobat.com
* Web design programs such as Adobe Dreamweaver, [[Adobe Muse]], [[InDesign]], [[Adobe InCopy]] and Adobe GoLive.
* Visual HTML animations for web, such as [[Adobe Edge Animate]].
* Video editing and visual effects such as [[Adobe Premiere]], [[Adobe After Effects]], and [[Adobe SpeedGrade]].
* Audio editing, such as [[Adobe Prelude]].
* Flash games enhancement programs, such as [[Adobe Scout]].
* Photo editing and enhancing, such as [[Adobe Photoshop Lightroom]].

==Setting Up Adobe Creative Cloud==

1. To request access to the Adobe Creative Cloud Suite click Yes at this link: [https://warriorspace.winona.edu/ProcessDirector/form.aspx?pid=cbc76cfa-e332-489a-a868-237dcf390893&formid=92f851e2-2279-4168-ab65-f81ada70cd86&forminstid=&wfinstid=&prinstid=&tlid=&testmode=&parsecontrols=&CTRun=&CTConfigure=&CTContainerFORMID=&CTContainerWFID=&CTContainerRULEID=&CTContainerPRID=&completepage=&completepageprompt=&completetext=&saveformpage=&saveformtext=&saveformpageprompt=&url=&INFOMSG=&linkwfid=&linkprid=&nottask=&findtask=&caseinstid=&indash=&incasef=&targetportlet=0&howtoopen=1 Software Request].

Note: Turnaround time on these requests is usually just one business day!

2. Once you've received your welcome emails from Adobe, log into [http://www.adobe.com Adobe.com] with your WSU email address.

Note: Please check your junk mail folder for the Adobe welcome emails.

*Once you log in at adobe.com you will be redirected to a picture of the WSU gazebo. Log in here with your StarID@winona.edu then press Enter.

[[File:AdobeLogIn2.jpg|500px]]

3. This will log you into your WSU Adobe account and will take you to the main page. You can explore the different apps available, and there are short tutorials on the website as well.

[[File:ACC.jpg|500x500px]]

===IMPORTANT NOTE===
We encourage you to download and '''install the Creative Cloud Desktop app first'''. Once installed, this app can be accessed using the desktop shortcut on Windows or from your Applications folder on macOS. When you open the Creative Cloud Desktop app it lists all the other applications that are part of our Creative Cloud license, allowing you to download them and update them without going through the process above every single time.

[[File:ADCC.png|357x357px]]

Adobe Cloud looks like this:

[[File:ADCCC8.png|598x598px]]

===To Download an Application===

*Log into Adobe Creative Cloud (either in a browser or the Desktop App, the process will be the same for both) with "StarID@winona.edu" and password.
*On the top of the Adobe Creative Cloud homepage you will see a tab that says "Apps." All of your available options are listed here.
*You can download the apps on 3 different platforms, found at the top of the App page. The App page should automatically be on Desktop and then just choose the app you want to download.
*There are also various filters for sorting the apps on the left hand side.
[[File:ADCC2.png|598x598px]]

*You have access to all of these applications. (Note: not all apps are shown in the photo) To download one, click on the "Install" button below to the right hand side of the applications name.

[[File:ADCC3.png|600x600px]]

*If you have the Adobe Creative Cloud Desktop App installed, it will say "Installing" underneath the chosen application.
*The installation progress can be seen directly under the chosen app's name. (i.e Photoshop)

[[File:ADCC4.png|400x400px]]

*If you are using a Mac, once the App is installed you will see a notification pop up

[[File:ADCC5.png|500px]]

* If you are using a Mac, you can find your downloaded applications in the Adobe Creative Cloud Desktop App, Launchpad, or in the Applications folder.

[[File:ADDC7.jpg|500x500px]]

==Q & A==
'''Q.''' When I try to sign in at the adobe site I get a 400 error message. Error code: general_nonsuccess

'''A.''' Use a different browser. This is an issue with saved (cached) credentials in the browser. Switch from your current browser to Microsoft Edge, Mozilla Firefox, or Google Chrome and try to sign in again at adobe.com.

'''Q.''' Do I need to pay extra for access to Adobe Creative Cloud at WSU?

'''A.''' No! Simply follow the instruction above (not below) to obtain it for no extra cost. The instructions below will incur a cost. We recommend following the procedure outlined above.

'''Q.''' Do I need to do all this just to get Adobe Acrobat?

'''A.''' If you want to edit PDFs, yes. If you just want to open PDFs, did you know you can open them in Google Chrome or Microsoft Edge? Microsoft Edge even supports annotating PDFs with a stylus pen right in the browser!

'''Q.''' So Adobe Acrobat isn't free anymore?

'''A.''' Adobe Acrobat is still available for free online, but all it can do is open PDFs, which you can already do with the software pre-loaded on your WSU laptop. Please use caution when downloading free software. The free version of Adobe Acrobat is often "spoofed" and can contain embedded malware. When in doubt, contact WSU Tech Support.

==Installing Adobe Products from On The Hub==

'''Adobe Creative Cloud Student and Teacher Edition - Monthly Subscription is available at [[On The Hub]] for $19.99 a month.'''

How to install it from '''On The Hub'''

1. Go to https://winonastate.onthehub.com/

2. Click on '''Students Tab'''

3. Click on '''Adobe Creative Cloud Subscription'''

4. Click the green button that says '''Get it now'''

[[File:Adobeonthehub.PNG| 700px ]]

5. '''Add to Cart'''

6. Check out.

==Helpful Information==
*[https://helpx.adobe.com/support.html Adobe Support For All Products]

[[Category: Adobe]]
[[Category: Software]]

Draft:Adobe Creative Cloud

2021-09-15T16:41:10Z

TNorman: /* Setting Up Adobe Creative Cloud */

[[File:Adobe1.png|150px|left]]

Adobe Systems Incorporated is a company that focuses on computer graphic rendering software or applications that create or modify images, webpages, and layouts.

==Adobe Products==
[[File:Adobe_CS5.5_Product_Logos.png|350px|right]]

* Desktop software, such as Adobe [[Photoshop]], part of the [[Adobe Creative Suite]] and [[Adobe Audition]].
* Server software, such as Adobe [[ColdFusion]].
* Technologies, such as Portable Document Format ([[PDF]]), PDF's predecessor [[PostScript]], and [[Adobe Flash Professional]].
* Web hosted services as Adobe [[Kuler]], [[Photoshop Express]], and Acrobat.com
* Web design programs such as Adobe Dreamweaver, [[Adobe Muse]], [[InDesign]], [[Adobe InCopy]] and Adobe GoLive.
* Visual HTML animations for web, such as [[Adobe Edge Animate]].
* Video editing and visual effects such as [[Adobe Premiere]], [[Adobe After Effects]], and [[Adobe SpeedGrade]].
* Audio editing, such as [[Adobe Prelude]].
* Flash games enhancement programs, such as [[Adobe Scout]].
* Photo editing and enhancing, such as [[Adobe Photoshop Lightroom]].

==Setting Up Adobe Creative Cloud==

1. To request access to the Adobe Creative Cloud Suite click Yes at this link: [https://warriorspace.winona.edu/ProcessDirector/form.aspx?pid=cbc76cfa-e332-489a-a868-237dcf390893&formid=92f851e2-2279-4168-ab65-f81ada70cd86&forminstid=&wfinstid=&prinstid=&tlid=&testmode=&parsecontrols=&CTRun=&CTConfigure=&CTContainerFORMID=&CTContainerWFID=&CTContainerRULEID=&CTContainerPRID=&completepage=&completepageprompt=&completetext=&saveformpage=&saveformtext=&saveformpageprompt=&url=&INFOMSG=&linkwfid=&linkprid=&nottask=&findtask=&caseinstid=&indash=&incasef=&targetportlet=0&howtoopen=1 Software Request].

Note: Turnaround time on these requests is usually just one business day!

2. Once you've received your welcome emails from Adobe, log into [http://www.adobe.com Adobe.com] with your WSU email address.

Note: Please check your junk mail folder for the Adobe welcome emails.

*Once you log in at adobe.com you will be redirected to a picture of the WSU gazebo. Log here with your StarID again and press Enter.

[[File:AdobeLogIn2.jpg|500px]]

3. This will log you into your WSU Adobe account and will take you to the main page. You can explore the different apps available, and there are short tutorials on the website as well.

[[File:ACC.jpg|500x500px]]

===IMPORTANT NOTE===
We encourage you to download and '''install the Creative Cloud Desktop app first'''. Once installed, this app can be accessed using the desktop shortcut on Windows or from your Applications folder on macOS. When you open the Creative Cloud Desktop app it lists all the other applications that are part of our Creative Cloud license, allowing you to download them and update them without going through the process above every single time.

[[File:ADCC.png|357x357px]]

Adobe Cloud looks like this:

[[File:ADCCC8.png|598x598px]]

===To Download an Application===

*Log into Adobe Creative Cloud (either in a browser or the Desktop App, the process will be the same for both) with "StarID@winona.edu" and password.
*On the top of the Adobe Creative Cloud homepage you will see a tab that says "Apps." All of your available options are listed here.
*You can download the apps on 3 different platforms, found at the top of the App page. The App page should automatically be on Desktop and then just choose the app you want to download.
*There are also various filters for sorting the apps on the left hand side.
[[File:ADCC2.png|598x598px]]

*You have access to all of these applications. (Note: not all apps are shown in the photo) To download one, click on the "Install" button below to the right hand side of the applications name.

[[File:ADCC3.png|600x600px]]

*If you have the Adobe Creative Cloud Desktop App installed, it will say "Installing" underneath the chosen application.
*The installation progress can be seen directly under the chosen app's name. (i.e Photoshop)

[[File:ADCC4.png|400x400px]]

*If you are using a Mac, once the App is installed you will see a notification pop up

[[File:ADCC5.png|500px]]

* If you are using a Mac, you can find your downloaded applications in the Adobe Creative Cloud Desktop App, Launchpad, or in the Applications folder.

[[File:ADDC7.jpg|500x500px]]

==Q & A==
'''Q.''' When I try to sign in at the adobe site I get a 400 error message. Error code: general_nonsuccess

'''A.''' Use a different browser. This is an issue with saved (cached) credentials in the browser. Switch from your current browser to Microsoft Edge, Mozilla Firefox, or Google Chrome and try to sign in again at adobe.com.

'''Q.''' Do I need to pay extra for access to Adobe Creative Cloud at WSU?

'''A.''' No! Simply follow the instruction above (not below) to obtain it for no extra cost. The instructions below will incur a cost. We recommend following the procedure outlined above.

'''Q.''' Do I need to do all this just to get Adobe Acrobat?

'''A.''' If you want to edit PDFs, yes. If you just want to open PDFs, did you know you can open them in Google Chrome or Microsoft Edge? Microsoft Edge even supports annotating PDFs with a stylus pen right in the browser!

'''Q.''' So Adobe Acrobat isn't free anymore?

'''A.''' Adobe Acrobat is still available for free online, but all it can do is open PDFs, which you can already do with the software pre-loaded on your WSU laptop. Please use caution when downloading free software. The free version of Adobe Acrobat is often "spoofed" and can contain embedded malware. When in doubt, contact WSU Tech Support.

==Installing Adobe Products from On The Hub==

'''Adobe Creative Cloud Student and Teacher Edition - Monthly Subscription is available at [[On The Hub]] for $19.99 a month.'''

How to install it from '''On The Hub'''

1. Go to https://winonastate.onthehub.com/

2. Click on '''Students Tab'''

3. Click on '''Adobe Creative Cloud Subscription'''

4. Click the green button that says '''Get it now'''

[[File:Adobeonthehub.PNG| 700px ]]

5. '''Add to Cart'''

6. Check out.

==Helpful Information==
*[https://helpx.adobe.com/support.html Adobe Support For All Products]

[[Category: Adobe]]
[[Category: Software]]

Connecting Android to WSU Wireless

2021-08-27T14:50:11Z

TNorman: /* Android 10 (or earlier) - Connecting to Warrior Wi-Fi */

__notoc__
===Devices running Android 11 or newer should connect to WSU Guest Wi-Fi. Devices running Android 10 or earlier should connect to Warrior Wi-Fi.===

==Android 11 (or newer) - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: You may need a separate computer for these first steps.

1. Select '''WSU Guest Wi-Fi''' (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select '''Don’t have an account.'''

3. Create an account using '''your full name''' and '''WSU email address.'''

4. Your account is now created!

5. '''This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

5. After you choose '''WSU Guest Wi-Fi''' on your Android 11 device, enter your '''username''' and '''password''' then click A'''ccept''' on the Acceptable Use Policy.

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap '''Settings.'''

[[File:(2) Wire_Set.png|300px]]

3. Tap '''Connections.'''

[[File:(3) Wire_Conn.png|300px]]

4. Tap Wi-Fi then then tap '''warrior.'''

[[File:(4) Wire_War.png|300px]]

5. Under '''EAP method''' select '''PEAP''' and under '''Phase 2 authentication''' select '''MSCHAPV2.'''

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Under '''CA certificate''' select '''Do not validate''' then tap '''Identity''' and '''type your StarID'''. Enter '''your StarID password''' then tap '''Connect.'''

[[File:(7) Wire_User.png|300px]]

7. Done! If you see '''Connected''' then you have successfully connected your Android device to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Consider swiping away all apps then restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.
*If you have a VPN app on your Android device consider disabling it before attempting these steps. Once connected, feel free to re-enable your VPN and test if your connection still works.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Connecting Android to WSU Wireless

2021-08-26T17:12:42Z

TNorman: /* Android 10 (or earlier) - Connecting to Warrior Wi-Fi */

__notoc__
===Devices running Android 11 or newer should connect to WSU Guest Wi-Fi. Devices running Android 10 or earlier should connect to Warrior Wi-Fi.===

==Android 11 (or newer) - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: You may need a separate computer for these first steps.

1. Select WSU Guest Wi-Fi (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select “Don’t have an account.”

3. Create an account using your full name and WSU email address.

4. Your account is now created.

5. '''This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

5. After you choose WSU Guest Wi-Fi on your Android 11 device, enter your username and password then '''click''' '''accept on the Acceptable Use Policy.'''

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Swipe up or tap open your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap “Settings.”

[[File:(2) Wire_Set.png|300px]]

3. Tap “Connections.”

[[File:(3) Wire_Conn.png|300px]]

4. Tap Wi-Fi then then tap “warrior.”

[[File:(4) Wire_War.png|300px]]

5. Tap “Phase 2 authentication” then tap "MSCHAPv2.”

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Tap Identity and type your StarID, then enter your StarID password, then tap "Connect."

[[File:(7) Wire_User.png|300px]]

7. Done! If you see “Connected” you are now connected to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Consider swiping away all apps and restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Connecting Android to WSU Wireless

2021-08-25T22:05:35Z

TNorman:

__notoc__
===Devices running Android 11 or newer should connect to WSU Guest Wi-Fi. Devices running Android 10 or earlier should connect to Warrior Wi-Fi.===

==Android 11 (or newer) - Connecting to WSU Guest Wi-Fi==
BEFORE YOU PROCEED: You may need a separate computer for these first steps.

1. Select WSU Guest Wi-Fi (use your WSU laptop or personal computer if this doesn't work from your Android device).

2. Select “Don’t have an account.”

3. Create an account using your full name and WSU email address.

4. Your account is now created.

5. '''This username and password can be used to connect your Android 11 device to WSU Guest Wi-Fi.'''

5. After you choose WSU Guest Wi-Fi on your Android 11 device, enter your username and password then '''click''' '''accept on the Acceptable Use Policy.'''

[[File:WirelessPicture4.png|500px]]

6. Click Continue.

[[File:WirelessPicture5.png|500px]]

==Android 10 (or earlier) - Connecting to Warrior Wi-Fi==
1. Tap your Applications tray.

[[File:(1) Wire_And.png|300px]]

2. Tap “Settings.”

[[File:(2) Wire_Set.png|300px]]

3. Tap “Connections.”

[[File:(3) Wire_Conn.png|300px]]

4. Tap Wi-Fi then then tap “warrior.”

[[File:(4) Wire_War.png|300px]]

5. Tap “Phase 2 authentication” then tap "MSCHAPv2.”

[[File:(6) Wire_MSCHAPV2.png|300px]]

6. Tap Identity and type your StarID, then enter your StarID password, then tap "Connect."

[[File:(7) Wire_User.png|300px]]

7. Done! If you see “Connected” you are now connected to WSU's Warrior Wi-Fi network.

[[File:(8) Wire_Check.png|300px]]

==Troubleshooting Tips==
*Consider swiping away all apps and restarting your Android device before performing these steps.
*If these steps don't work the first time then click Wi-Fi settings, long press the warrior network, select "Forget Network," and retry the steps above.

[[Category: Android]][[Category: Network]][[Category: Wireless]]

Draft:Adobe Creative Cloud

2021-06-28T15:11:58Z

TNorman: /* Installing Adobe Products from On The Hub */

[[File:Adobe1.png|150px|left]]

Adobe Systems Incorporated is a company that focuses on computer graphic rendering software or applications that create or modify images, webpages, and layouts.

==Adobe Products==
[[File:Adobe_CS5.5_Product_Logos.png|350px|right]]

* Desktop software, such as Adobe [[Photoshop]], part of the [[Adobe Creative Suite]] and [[Adobe Audition]].
* Server software, such as Adobe [[ColdFusion]].
* Technologies, such as Portable Document Format ([[PDF]]), PDF's predecessor [[PostScript]], and [[Adobe Flash Professional]].
* Web hosted services as Adobe [[Kuler]], [[Photoshop Express]], and Acrobat.com
* Web design programs such as Adobe Dreamweaver, [[Adobe Muse]], [[InDesign]], [[Adobe InCopy]] and Adobe GoLive.
* Visual HTML animations for web, such as [[Adobe Edge Animate]].
* Video editing and visual effects such as [[Adobe Premiere]], [[Adobe After Effects]], and [[Adobe SpeedGrade]].
* Audio editing, such as [[Adobe Prelude]].
* Flash games enhancement programs, such as [[Adobe Scout]].
* Photo editing and enhancing, such as [[Adobe Photoshop Lightroom]].

==Setting Up Adobe Creative Cloud==

1. To request access to the Adobe Creative Cloud Suite click Yes at this link: [https://warriorspace.winona.edu/ProcessDirector/form.aspx?pid=cbc76cfa-e332-489a-a868-237dcf390893&formid=92f851e2-2279-4168-ab65-f81ada70cd86&forminstid=&wfinstid=&prinstid=&tlid=&testmode=&parsecontrols=&CTRun=&CTConfigure=&CTContainerFORMID=&CTContainerWFID=&CTContainerRULEID=&CTContainerPRID=&completepage=&completepageprompt=&completetext=&saveformpage=&saveformtext=&saveformpageprompt=&url=&INFOMSG=&linkwfid=&linkprid=&nottask=&findtask=&caseinstid=&indash=&incasef=&targetportlet=0&howtoopen=1 Software Request].

Note: Turnaround time on these requests is usually just one business day!

2. Once you've received your welcome emails from Adobe, log into [http://www.adobe.com Adobe.com] with your '''StarID@winona.edu'''.

Note: Please check your junk mail folder for the Adobe welcome emails.

*Once you log in at adobe.com you will be redirected to a picture of the WSU gazebo. Log here with your StarID again and press Enter.

[[File:AdobeLogIn2.jpg|500px]]

3. This will log you into your WSU Adobe account and will take you to the main page. You can explore the different apps available, and there are short tutorials on the website as well.

[[File:ACC.jpg|500x500px]]

===IMPORTANT NOTE===
We encourage you to download and '''install the Creative Cloud Desktop app first'''. Once installed, this app can be accessed using the desktop shortcut on Windows or from your Applications folder on macOS. When you open the Creative Cloud Desktop app it lists all the other applications that are part of our Creative Cloud license, allowing you to download them and update them without going through the process above every single time.

[[File:ADCC.png|357x357px]]

Adobe Cloud looks like this:

[[File:ADCCC8.png|598x598px]]

===To Download an Application===

*Log into Adobe Creative Cloud (either in a browser or the Desktop App, the process will be the same for both) with "StarID@winona.edu" and password.
*On the top of the Adobe Creative Cloud homepage you will see a tab that says "Apps." All of your available options are listed here.
*You can download the apps on 3 different platforms, found at the top of the App page. The App page should automatically be on Desktop and then just choose the app you want to download.
*There are also various filters for sorting the apps on the left hand side.
[[File:ADCC2.png|598x598px]]

*You have access to all of these applications. (Note: not all apps are shown in the photo) To download one, click on the "Install" button below to the right hand side of the applications name.

[[File:ADCC3.png|600x600px]]

*If you have the Adobe Creative Cloud Desktop App installed, it will say "Installing" underneath the chosen application.
*The installation progress can be seen directly under the chosen app's name. (i.e Photoshop)

[[File:ADCC4.png|400x400px]]

*If you are using a Mac, once the App is installed you will see a notification pop up

[[File:ADCC5.png|500px]]

* If you are using a Mac, you can find your downloaded applications in the Adobe Creative Cloud Desktop App, Launchpad, or in the Applications folder.

[[File:ADDC7.jpg|500x500px]]

==Q & A==
'''Q.''' When I try to sign in at the adobe site I get a 400 error message. Error code: general_nonsuccess

'''A.''' Use a different browser. This is an issue with saved (cached) credentials in the browser. Switch from your current browser to Microsoft Edge, Mozilla Firefox, or Google Chrome and try to sign in again at adobe.com.

'''Q.''' Do I need to pay extra for access to Adobe Creative Cloud at WSU?

'''A.''' No! Simply follow the instruction above (not below) to obtain it for no extra cost. The instructions below will incur a cost. We recommend following the procedure outlined above.

'''Q.''' Do I need to do all this just to get Adobe Acrobat?

'''A.''' If you want to edit PDFs, yes. If you just want to open PDFs, did you know you can open them in Google Chrome or Microsoft Edge? Microsoft Edge even supports annotating PDFs with a stylus pen right in the browser!

'''Q.''' So Adobe Acrobat isn't free anymore?

'''A.''' Adobe Acrobat is still available for free online, but all it can do is open PDFs, which you can already do with the software pre-loaded on your WSU laptop. Please use caution when downloading free software. The free version of Adobe Acrobat is often "spoofed" and can contain embedded malware. When in doubt, contact WSU Tech Support.

==Installing Adobe Products from On The Hub==

'''Adobe Creative Cloud Student and Teacher Edition - Monthly Subscription is available at [[On The Hub]] for $19.99 a month.'''

How to install it from '''On The Hub'''

1. Go to https://winonastate.onthehub.com/

2. Click on '''Students Tab'''

3. Click on '''Adobe Creative Cloud Subscription'''

4. Click the green button that says '''Get it now'''

[[File:Adobeonthehub.PNG| 700px ]]

5. '''Add to Cart'''

6. Check out.

==Helpful Information==
*[https://helpx.adobe.com/support.html Adobe Support For All Products]

[[Category: Adobe]]
[[Category: Software]]

Reconfigure your Shared mailboxes, rules and archived email folders

2021-05-20T17:12:16Z

TNorman: /* Accessing Shared Mailboxes/Calendar (Mac) */

{{TOC_Float_Right}}
==About this article==
This article gives you instructions on various settings that will need to be either imported or reconfigured in Outlook before and after the Microsoft Office 365 migration. There are instructions for both Windows and macOS. Check the table of contents to easily find the section you need.

== Shared mailboxes and calendars==
===Adding Shared Mailboxes (Windows)===

*Click '''File''' > '''Account Settings''' > '''Account Settings.'''

[[File:Asas34.gif]]

*'''Account Settings''' in the Backstage view

*On the '''Email''' tab in the list, highlight the Exchange account you want to work with. You might only have one listed. Click '''Change''', and then click '''More Settings'''.

*On the '''Advanced tab''', under Open these additional mailboxes, click '''Add''', and then enter the shared mailbox name that you want to add to your user profile. You will need to know the exact name of the mailbox to type in the field.

===Allow someone else to manage your Outlook calendar (Windows)===
* [https://support.office.com/en-us/article/Allow-someone-else-to-manage-your-mail-and-calendar-9684b670-7588-4eea-8717-9e5799047540 Configure Delegate Access]

=== Accessing Shared Mailboxes/Calendar (macOS)===
'''First ensure that the owner of the mailbox you’re accessing has shared their mailbox to you. Those instructions can be found above'''.
#With '''Microsoft Outlook''' open, choose '''File''' and then choose '''Open''' and click '''Other User’s Folder''' from the menu bar.
#In the search box that appears, type the '''full email address'''. For example, '''EmailAddress@winona.edu'''.
#Once the search results have populated, Choose the type of item you are attempting to access.
##If you are accessing another person’s email inbox (If you are a delegate for their mail) leave the folder type as Inbox.
##If you are accessing a shared calendar, change the folder type to Calendar.
##If you are accessing someone’s shared Address Book, change the folder type to that.
#Once you’ve made your selection it will tell you it’s checking permissions. If you have permissions to that item, it will populate in your Outlook.
#When Outlook performs the initial sync of this data you may see a popup that says '''Outlook was redirected to the server… to get new settings for your account…''' Check the box that says to '''Always use my response for this server''' then hit '''Allow'''.
#After a few moments you should see your items begin to appear.
#If you would like to check whose items you have access to, follow these steps:
##With '''Microsoft Outlook''' open, go to the '''menu bar''' at the top of the screen and choose '''Outlook''' then '''Preferences.''' Choose '''Accounts''' then '''Advanced''' and choose '''Delegates'''.
##In this view, you should be able to see '''Delegates who can act on my behalf''' and '''People I am a delegate for'''.
##To see whose items you have access to, look for the names in the '''People I am a delegate for''' box.
##If you believe you should have access to items that you are missing, try to add in the name of the person you are a delegate for.
##To do this, click the '''plus icon''' to the bottom left of '''People I am a delegate for'''.
##In the '''Choose a Person''' box that appears, search for the name of the person whose items you must access, then click their '''name''' and click '''Add'''.
##When you’re finished, click '''OK''' to apply delegate settings.
##If you have rights to the items of that user, they should begin to populate shortly.

=== Sharing Your Calendar/Mailbox to Another User (macOS) ===
#With '''Microsoft Outlook''' open, go to the menu bar at the top of the screen and choose '''Outlook''' and then choose '''Preferences'''.
#Click the account that you want to add a delegate to, choose '''Advanced''', and then choose '''Delegates'''.
#In this view, you should be able to see '''Delegates who can act on my behalf''' and '''People I am a delegate for'''.
#To share items with a user, Click the '''plus''' icon to the bottom left of '''Delegates who can act on my behalf'''.
#In the Choose a Person box that appears, search for the name of the person you would like to share items with, then Click '''their name''' and Click '''Add'''.
#The next box that appears will allow you to set fairly granular permissions for that specific user.
#These permissions include access to:
##Calendar
##Tasks
##Inbox
##Contacts
##Notes
#Depending on your relationship with the person you’re sharing these items with, you will want to choose one of the following levels of access for each item:
##'''None'''– This person has no access to this item.
##'''Reviewer'''– Can read items. Cannot add items.
##'''Author'''– Can both read and create items
##'''Editor'''– Can read, create, and modify items.Editor access is almost full access. '''Please be careful who you grant this level of access to'''.
##From this screen, you can also select to choose if your delegates should receive your '''meeting invites for you''', if that delegate can see items you mark as '''private''' (this is off by default), and there is also a check box that asks if you would like to email a '''permissions summary''' to this person to let them know that they have been granted permission to your items.
#Once you have set your permissions, Click '''OK''' to finish.
#If you would like to edit permissions after the initial setting, Click the '''cog icon''' to the bottom right of the '''delegated who can act on my behalf''' box.
#When you’re finished, Click '''OK''' to apply delegate settings.

==Outlook Rules==
A Rule in Outlook is a series of steps you set up to automatically take specific actions on email messages as they are received.
===Steps to backup Outlook rules (Windows)===
# Click the '''File''' tab.
# Click '''Manage Rules & Alerts'''.
# Click '''Options'''. Note: All the rules listed here will be backed up, not just the selected rules.
# Click '''Export Rules'''.
# In the '''File name''' box, type the path and file name for the set of rules that you want to export. (i.e. OutlookRules.rwz)
# Click '''Save'''.
Once you've exported your rules file, click "OK" on both the "Options" and "Rules and Alerts" dialog boxes to return to the main Mail screen.

===Steps to import Outlook rules (Windows)===
# Click the '''File''' tab.
# Click '''Manage Rules & Alerts'''.
# Click '''Options'''.
# Click '''Import Rules'''.
# The "Import Rules from" dialog box displays. Navigate to the folder in which you saves your rules backup file, select the .rwz file, and then click '''Open'''.
# You will notice the screen behind the Option windows will fill up with your custom rules.
# Click '''OK'''
If you checked email before importing your rules, you can run your rules now on the email you've received. To do this, click '''Run Rules Now''' on the toolbar above the list of rules on the "Rules and Alerts" dialog box.
# Click '''Select All'''

==Outlook Archive Folder Restore==
===How to restore your Outlook archived email (Windows)===
During the migration your archived files were not deleted. They do need to be added back into Account Settings.

'''Steps to restore your archived mail to your computer'''
#Find your archive.pst file. This file may also be named something else, but will have a .pst file extension. You can use the search for .pst if you do not know where it is stored. Usually we store these files in a folder called 'Outlook'.
#In Outlook select File - Accounts Settings - Account Settings - Data Files tab - Add
#Browse to where you saved your Archive.pst file
#OK

[[File:AccountSettings.png|400px]]

=== How to Export Outlook Archive (macOS) ===
#With '''Microsoft Outlook open''' choose '''File'''.
#Choose '''Export''' from the menu bar.
#'''Check''' all boxes and click '''continue'''.
#Choose a location to store your Outlook for Mac Archive
If you have a significant amount of email or calendar events, this backup can take upwards of ten minutes. You will be unable to use Outlook during the backup. Please do not interrupt the process.The file it creates may be larger than 1GB in size. Our test case created a 2.68GB file and it took roughly ten minutes to complete. Your results may vary.
===How to Import Outlook Archive (macOS)===
#With '''Microsoft Outlook open''' choose '''File'''.
#Choose '''Export''' from the menu bar.
#Navigate to the location of your '''Outlook for Mac Archive.olm file''' then click '''Import'''
#Once your mail items have been imported, they will be available at the bottom of the left-hand column in Microsoft Outlook under the “On My Computer” section.
If you have a significant amount of email or calendar events, this import can take upwards of ten minutes. You will be unable to use Outlook during the import. Please do not interrupt the process.

==Outlook Junk Email Filter lists (Windows)==

The Outlook Junk Email Filter checks the sender of every incoming message against lists of email addresses and Internet domains. Under the Junk Email Options you can define "Safe Sender, Safe Recipients and Blocked Senders"

===Export addresses from the Junk Email Filter Lists (Windows)===
You can export your Outlook Junk Email Filter lists as a text (.txt) file.

# Open an email
# Click the '''Message''' tab.
# In the '''Delete''' group, click '''Junk''', and then click '''Junk Email Options'''
# For each of these tabs '''Safe Senders, Safe Recipients, or Blocked Senders''', click '''Export to File.'''
# Select where you want to save the file.
# In the '''File name''' box, enter a name for the file.
# Click '''Save'''

===Import e-mail addresses into your Junk E-mail Filter Lists (Windows)===
# Open an email
# Click the '''Message''' tab.
# In the '''Delete''' group, click '''Junk''', and then click '''Junk Email Options'''
# For each of these tabs '''Safe Senders, Safe Recipients, or Blocked Senders''', click '''Import from File.'''

==Signature Files and Quick Parts==
Note: This procedure works for Office 2016 and 2013 on a PC

===Copy email signature file and Quick Parts (Windows)===
# Close Outlook
# Because the '''Signatures''' folder is a hidden folder, the easiest way to open the folder is to go to the Start Menu and use the Search (the icon that looks like a magnifying glass).
# Type in: '''c:\users\yourStarID\appdata\roaming\Microsoft\Signatures'''
# Copy all of the files in this Signatures folder
# Create a folder in your Documents folder called Signatures and paste all of the files into this folder
# Quick Parts are located in '''c:\users\yourStarID\appdata\roaming\Microsoft\Templates'''
# Create a folder and paste all the Templates files in that folder.

===Import Signature file and Quick Parts (Windows) ===
# Check to see if your Signature files are available to you in Outlook. The migration should have copied these over, but if you see them, then do the following steps.
# Close Outlook
# Find the folder that you backed up your Signature files to
# Copy all of these files
# Open the hidden folder by going to the Start Menu and use the Search
# Type in: '''c:\users\yourStarID\APPDATA\Roaming\Microsoft\Signatures'''
# Paste all the backed up files into the Signatures folder
# Do the same for the Templates folder if you copied this folder for your Quick Parts.

===Copy email signature file (macOS) ===
*In the Finder go to
/Users/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data/Signatures
*Copy all files in the Signatures folder and store them in a backup folder

===Import Signature file (macOS) ===
*Copy all the signature files that you backed to the following folder:
/Users/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data/Signatures

==Outlook Contact Lists==
During the Office 365 migration, your contacts and contact lists should transfer over. If you have large contact lists that would be extremely hard to recreate it is a good idea to also back these up in case of unforeseen problems during the migration.
[https://support.office.com/en-us/article/Export-contacts-from-Outlook-10f09abd-643c-4495-bb80-543714eca73f#ID0EAABAAA=2016,_2013 Export Contacts from Outlook 2016] or
[https://support.office.com/en-us/article/Import-contacts-to-Outlook-bb796340-b58a-46c1-90c7-b549b8f3c5f8?ui=en-US&rs=en-US&ad=US Import Contacts to Outlook 2016]

To [https://learn.winona.edu/Save_and_Restore_Outlook_Distribution_Contact_Lists save and restore your Outlook distribution contact lists].

==Other settings that you will need to reconfigure==
* Colored Categories did not migrate over, you will need to recreate
* Type forward is a nice feature that when you type an email address, the address will automatically pop up if used before. This database of entries will need to be recreated as you use Outlook. There is no way to import it back in.

==How do I get help?==
If you have any questions or problems, contact the {{TSC}}.

Microsoft Outlook

2021-05-20T17:09:07Z

TNorman: /* Macbook */

<noinclude>
{{TOC_Float_Right}}
<noinclude>
__NOTOC__
[[File:Microsoft_Logo.jpg|200px|left]]

'''Outlook''' is an [[email]] application that you can access online through [[Microsoft Office 365]]. Outlook can also be setup on your mobile device.

The Microsoft [[Outlook App]] is available on both the Apple App Store and the Android Play Store and is a great app for checking your email on a mobile device.

==Setting-Up Outlook==

===WSU Laptops===
All WSU laptops are now running Outlook 365.

====macOS====
'''Click on the Outlook icon'''
#Use your StarID@go.minnstate.edu (students) or StarID@minnstate.edu (employees) to log in to your account.
#It will ask you to '''add an account'''. Click on "Exchange or Office 365"
#Enter your '''StarID@go.minnstate.edu (students)''' or '''StarID@minnstate.edu (employees)''' where it asks for your E-mail address.
#Method: Keep the default '''User Name and Password'''
#Username: '''StarID@go.minnstate.edu (students)''' or '''StarID@minnstate.edu (employees)'''
#Password: '''Enter your password'''
#Make sure '''Configure Automatically''' is checked.
#Click on '''Add Account'''.
#Click on '''Allow''' when it tells you that it is being redirected

====Windows====
From the Start Menu
'''Click on the Outlook icon'''
#Use your '''StarID@go.minnstate.edu (students)''' or '''StarID@minnstate.edu (employees)''' to login to your account and Click '''Connect'''.
#A window will then pop up. Type in your StarID Password and Click '''OK'''.
#Click '''OK''' when you see a window which says Account Setup is complete.
#Use your '''StarID@go.minnstate.edu (students)''' or '''StarID@minnstate.edu (employees)''' to Activate Office 365 and Click '''Next'''.
#In the next window, type in your StarID Password and Click '''Sign in'''.
#Click '''Skip''' for now when you see '''Add this account to windows'''.
#Click '''Done''' when you see '''You’re All Set'''.
#Click '''OK''' when you see '''Account Updated'''. (If you don’t see this, ignore it)
#Click '''Accept''' when you see '''First things first'''.
#You have now successfully setup your outlook account.

===iOS And Android Devices===
*Setting Up [[Outlook App]] on your Android or iPhone

===Backup Templates===
Copy the templates that you have stored in the '''c:\users\''username''\appdata\roaming\microsoft\templates
'''
to your file back up location.

== Accessing a shared mailbox via Outlook for Windows ==

*Click '''File''' > '''Account Settings''' > '''Account Settings.'''

[[File:Asas34.gif]]

*'''Account Settings''' in the Backstage view

*On the '''Email''' tab in the list, highlight the Exchange account you want to work with. You might only have one listed. Click '''Change''', and then click '''More Settings'''.

*On the Advanced tab, under Open these additional mailboxes, click '''Add''', and then enter the shared mailbox name that you want to add to your user profile.

== Accessing a shared mailbox via Outlook for Mac ==

1. First click the '''Outlook''' icon on your dock.

[[File:Outlook.Dock.png| 450px ]]

2.Click on the '''Tools''' and select '''Accounts'''.

[[File:Outlooktools.jpg|450px]]

3. Click the Plus sign and select Exchange to add another mailbox.

[[ File:Addexchange.jpg|350px]]

4.Type in the email address for the shared mailbox on the email address field.

Then type your full '''StarID@go.minnstate.edu''' for the user name field.

[[File:Outlook.Prompt9.png|350px]]

5.If this screen shows up then Click '''Always use my response to this server''' And click '''Allow''' (Else skip this Step)

[[File:Outlook.Prompt11.png |350px]]

Step 6: Change the account description from Winona1 to the name of the share mailbox. And close the account window.

[[File:Descacc12.png|350px]]

Step 7: You will now see the mailbox under inbox.

==Adding an email account to Outlook==

You can add other email accounts to your Outlook app. [https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b?ui=en-us&rs=en-us&ad=us Add Account]

If you want to add your Winona State email account to a personal computer or phone, you will first enter in your WSU email address for when prompted to add account. Next you will be prompted to add your Microsoft credentials. If it shows your email address in the field, you will need to change this to your StarID email. For employees use '''StarID@minnstate.edu''' and for students use'''StarID@go.minnstate.edu'''. Winona State email accounts also require the use of a Multi-Factor Authenticator, so you will be prompted to authenticate your account. [https://learn.winona.edu/Enable_multi-factor_authentication_for_Office_365 Learn how to enable '''Microsoft Authenticator'''].

[[File:O365OutlookSignIn.png|500px]]

==Related Articles==
*[[Outlook App]] - new and easy to download and use
*[https://learn.winona.edu/Reconfigure_your_Shared_mailboxes,_rules_and_archived_email_folders Backing up Signature files, rules, blocked senders and junk settings]

[[Category:Microsoft 365]][[Category:Outlook]][[Category:Email]][[Category:Software]][[Category:Definition]]

Software Center

2021-03-19T14:48:19Z

TNorman:

[[Managed Software Center | Click here if you're looking for macOS Managed Software Center.]]

{{TOC_Float_Right}}
==What is Software Center?==

Software Center (also known as SCCM) is Winona State University's (WSU) Windows application management framework. SCCM stands for System Center Configuration Manager. Only WSU computers will see WSU's Software Center application. This applies to both Windows desktops, laptops, and any other Windows devices that WSU distributes to users.

==What Should I Expect to See?==

When Software Center has new software available, a standard notification may appear in the system tray at the lower-right of the screen.

[[File:C--SoftwareCenterUpdateAvailable.PNG]]

Occasionally, not often, WSU will have to use Software Center to push updates that are time-sensitive, security-related, or that address other known problems. When or if these situations occur, the message notification may be more persistent.

==How do I use Software Center?==

To find Software Center on your WSU Windows computer, simply click your Start Menu at the lower-left of the screen and begin typing the words Software Center. Once you have it typed out, you should see something like this. Just click on it to begin.

[[File:SoftwareCenterStartMenu.png|600px]]

==How is Software Center Used?==

Software Center offers self-service software installs, and can deliver important updates directly to your WSU computer. All students, staff, and faculty members can use this tool by searching for Software Center in their Windows 10 start menu (lower-left hand corner) or by interacting with the Software Center icon in the system tray (lower-right hand corner).

===Software Installation===

Certain licensed software that was previous made available via [https://learn.winona.edu/Installing_Software_From_The_Network_(PC) Control Panel] is now available from Software Center. This includes software from Adobe, JMP, SPSS, Microsoft, and more. Simply click the icon then click install to get what you need, when you need it.

[[File:SoftwareCenter2020.png|800px]]

===Windows 10 Major Version Upgrades===
It is sometimes necessary to upgrade Windows 10 to the next major revision (sometimes referred to as "feature updates" or "named updates") in order to provide the best performance, security, and application compatibility.

*These updates are typically more time consuming and take more reboots than standard monthly Windows Updates.
*Depending on the nature of the update, other components of the computer may be upgraded at this time (BIOS, installed software, etc.)

===BIOS Updates===
BIOS updates modify and upgrade the firmware of the computer. Firmware is the layer that exists between the computer's hardware and software. Hardware --> Firmware --> Software. Keeping BIOS and firmware versions up to date ensures optimal security, health, and performance for all computers, not just Windows PCs.

For WSU's Windows computers, BIOS updates may be available via Software Center.

==Software Installation==

To install apps via Software Center, follow these steps.

* Open your Start Menu at the lower left of your screen.
* Type “Software Center” then click on Software Center when it appears.
* Click Applications at the top left of the Software Center window.
* From here, click the icon of the app you want to install.
* Once you hit install, the application will begin downloading then will install silently.
** '''Please be patient during this process!'''
** Application installs may take anywhere from 2-20 minutes, depending on the speed of your network and the size of the app you are downloading.

==BIOS Updates==

To see if a BIOS update is available, open Software Center and the select the Applications tab.

Estimated time to completion: 15-20 minutes. Your computer may reboot several times during the process. The screenshots below were taken from an HP computer, but the process for Dell computers is nearly identical.

[[File:BIOSUpdateScreen.png|600px]]

If a BIOS update is available, ensure the following prior to installing it:
*The power adapter remains plugged in during the entire process.
*All applications and software are closed.
*All documents are saved and closed.
*The computer can remain undisturbed for 15-20 minutes.

[[File:BIOSUpdateScreen2.png|600px]]

After installing the update, the machine will restart and display the BIOS update screen. It is not necessary to interact with the computer at this point.

[[File:BIOSSettingsUpdateScreen.png|600px]]

The BIOS update will cause the computer to reboot several times. The computer fan may get loud, the computer may emit an audible beep, and several different screens may display during the update.

'''NOTE: Interrupting this process may cause permanent damage to the computer and may result in a loss of data!'''

[[File:BIOSSettingsUpdateScreen2.png|600px]]

Once the BIOS update is complete, the standard Windows login screen appears. At this point, users can log in and use the computer as usual.

Following a BIOS update, there should be no noticeable change to the computer. It's all under the hood!

==Related information==

*[[Windows 10 Creators In-Place Upgrade FAQ]]
*[https://mediaspace.mnscu.edu/media/Windows10CreatorsUpdateFinal_1/1_1olbkphg Windows 10 Creator Support Video]
*[[Control Panel Installations (PC)]]
*[https://youtu.be/hUL3-Hp7RTI Installing Network Software Video - PC]
*[[PC laptop backup|Backing up your PC laptop]]

[[Category:Windows 10]][[Category:Security]][[Category:Windows]][[Category:Update]][[Category:Network]][[Category:PC]][[Category:Software]][[Category:SCCM]][[Category:BIOS]]

Managed Software Center

2021-03-19T14:47:55Z

TNorman:

[[Software Center | Click here if you're looking for Windows 10 Software Center.]]

{{TOC_Float_Right}}
=What is Managed Software Center?=
Managed Software Center (MSC) is an open-source software deployment tool for macOS. It is sometimes referred to as "Munki," which is the name of the backend process that runs it. Managed Software Center is where WSU Mac users can obtain campus-licensed software such as Adobe applications, Microsoft applications, JMP, SPSS, Mathematica, and more. For all intents and purposes it is just a custom WSU app store.

=How do I use Managed Software Center?=

From your Applications menu, select the black-and-white Managed Software Center icon.

[[file:MSCicon.png|100px]]

Once open, it may take a moment to download the catalog's contents. Once that automatic step is done, you should see available apps

[[file:MSCapps.png|300px]]

Click on an app's icon for more info on what that app is and what it can do for you.

[[file:MSCmoreinfo.png|500px]]

If you'd like to just start the install immediately, simply click the install button to begin.

[[file:MSCinstallnow.png|200px]]

Once you've clicked install, you can monitor the install progress via the My Items tab

[[file:MSCmyitems.png|500px]]

=Troubleshooting Managed Software Center=

==I don't have Managed Software Center on my computer?==

Managed Software Center was rolled out automatically to all campus Macs. However, if you are not seeing it in your Applications folder then it can be installed manually from the Software Additions app. Just select Managed Software Center from the list and hit install. This install requires a reboot before Managed Software Center will function as expected.

==The My Apps tab is stuck on the 'Downloading' part!==

Some of these apps are many gigabytes (GB) in size and can take anywhere from 2-20 minutes to install. Some small apps like [[VPN | Cisco AnyConnect]] can download and install in as little as two minutes, while giant apps like Mathematica can take 20 minutes just to download before beginning the install. The speed of the download depends on the quality of your network connection. If your network is slow or drops during install, the download may stop and fail to resume. In this case you can just click Cancel Install on the My Apps tab then try again when you have a better internet connection or more time to wait for the download to complete.

==How do I know when the download is complete?==

In most cases the application installer will present itself once the download is complete. At this point you'd just need to click next a few times to finish the installation. Otherwise, the red text that says "Downloading" will disappear once the install is finished.

==Where is the app I just installed?==

Apps are downloaded to your Applications folder. If you can't find it there, it may not be finished downloading and installing yet.

==Can I uninstall software with Managed Software Center?==

Sure can! Simply open the My Items tab and click the Remove button. The status will change to "Removal requested" and your application will be removed within a few minutes.

Managed Software Center

2021-03-19T14:47:31Z

TNorman:

[[Click here if you're looking for Windows 10 Software Center. | Software Center]]

{{TOC_Float_Right}}
=What is Managed Software Center?=
Managed Software Center (MSC) is an open-source software deployment tool for macOS. It is sometimes referred to as "Munki," which is the name of the backend process that runs it. Managed Software Center is where WSU Mac users can obtain campus-licensed software such as Adobe applications, Microsoft applications, JMP, SPSS, Mathematica, and more. For all intents and purposes it is just a custom WSU app store.

=How do I use Managed Software Center?=

From your Applications menu, select the black-and-white Managed Software Center icon.

[[file:MSCicon.png|100px]]

Once open, it may take a moment to download the catalog's contents. Once that automatic step is done, you should see available apps

[[file:MSCapps.png|300px]]

Click on an app's icon for more info on what that app is and what it can do for you.

[[file:MSCmoreinfo.png|500px]]

If you'd like to just start the install immediately, simply click the install button to begin.

[[file:MSCinstallnow.png|200px]]

Once you've clicked install, you can monitor the install progress via the My Items tab

[[file:MSCmyitems.png|500px]]

=Troubleshooting Managed Software Center=

==I don't have Managed Software Center on my computer?==

Managed Software Center was rolled out automatically to all campus Macs. However, if you are not seeing it in your Applications folder then it can be installed manually from the Software Additions app. Just select Managed Software Center from the list and hit install. This install requires a reboot before Managed Software Center will function as expected.

==The My Apps tab is stuck on the 'Downloading' part!==

Some of these apps are many gigabytes (GB) in size and can take anywhere from 2-20 minutes to install. Some small apps like [[VPN | Cisco AnyConnect]] can download and install in as little as two minutes, while giant apps like Mathematica can take 20 minutes just to download before beginning the install. The speed of the download depends on the quality of your network connection. If your network is slow or drops during install, the download may stop and fail to resume. In this case you can just click Cancel Install on the My Apps tab then try again when you have a better internet connection or more time to wait for the download to complete.

==How do I know when the download is complete?==

In most cases the application installer will present itself once the download is complete. At this point you'd just need to click next a few times to finish the installation. Otherwise, the red text that says "Downloading" will disappear once the install is finished.

==Where is the app I just installed?==

Apps are downloaded to your Applications folder. If you can't find it there, it may not be finished downloading and installing yet.

==Can I uninstall software with Managed Software Center?==

Sure can! Simply open the My Items tab and click the Remove button. The status will change to "Removal requested" and your application will be removed within a few minutes.

Managed Software Center

2021-03-19T14:45:58Z

TNorman:

Click here if you're looking for Windows 10 [[Software Center]].

{{TOC_Float_Right}}
=What is Managed Software Center?=
Managed Software Center (MSC) is an open-source software deployment tool for macOS. It is sometimes referred to as "Munki," which is the name of the backend process that runs it. Managed Software Center is where WSU Mac users can obtain campus-licensed software such as Adobe applications, Microsoft applications, JMP, SPSS, Mathematica, and more. For all intents and purposes it is just a custom WSU app store.

=How do I use Managed Software Center?=

From your Applications menu, select the black-and-white Managed Software Center icon.

[[file:MSCicon.png|100px]]

Once open, it may take a moment to download the catalog's contents. Once that automatic step is done, you should see available apps

[[file:MSCapps.png|300px]]

Click on an app's icon for more info on what that app is and what it can do for you.

[[file:MSCmoreinfo.png|500px]]

If you'd like to just start the install immediately, simply click the install button to begin.

[[file:MSCinstallnow.png|200px]]

Once you've clicked install, you can monitor the install progress via the My Items tab

[[file:MSCmyitems.png|500px]]

=Troubleshooting Managed Software Center=

==I don't have Managed Software Center on my computer?==

Managed Software Center was rolled out automatically to all campus Macs. However, if you are not seeing it in your Applications folder then it can be installed manually from the Software Additions app. Just select Managed Software Center from the list and hit install. This install requires a reboot before Managed Software Center will function as expected.

==The My Apps tab is stuck on the 'Downloading' part!==

Some of these apps are many gigabytes (GB) in size and can take anywhere from 2-20 minutes to install. Some small apps like [[VPN | Cisco AnyConnect]] can download and install in as little as two minutes, while giant apps like Mathematica can take 20 minutes just to download before beginning the install. The speed of the download depends on the quality of your network connection. If your network is slow or drops during install, the download may stop and fail to resume. In this case you can just click Cancel Install on the My Apps tab then try again when you have a better internet connection or more time to wait for the download to complete.

==How do I know when the download is complete?==

In most cases the application installer will present itself once the download is complete. At this point you'd just need to click next a few times to finish the installation. Otherwise, the red text that says "Downloading" will disappear once the install is finished.

==Where is the app I just installed?==

Apps are downloaded to your Applications folder. If you can't find it there, it may not be finished downloading and installing yet.

==Can I uninstall software with Managed Software Center?==

Sure can! Simply open the My Items tab and click the Remove button. The status will change to "Removal requested" and your application will be removed within a few minutes.

Software Center

2021-03-19T14:45:32Z

TNorman:

Click here if you're looking for macOS [[Managed Software Center]].

{{TOC_Float_Right}}
==What is Software Center?==

Software Center (also known as SCCM) is Winona State University's (WSU) Windows application management framework. SCCM stands for System Center Configuration Manager. Only WSU computers will see WSU's Software Center application. This applies to both Windows desktops, laptops, and any other Windows devices that WSU distributes to users.

==What Should I Expect to See?==

When Software Center has new software available, a standard notification may appear in the system tray at the lower-right of the screen.

[[File:C--SoftwareCenterUpdateAvailable.PNG]]

Occasionally, not often, WSU will have to use Software Center to push updates that are time-sensitive, security-related, or that address other known problems. When or if these situations occur, the message notification may be more persistent.

==How do I use Software Center?==

To find Software Center on your WSU Windows computer, simply click your Start Menu at the lower-left of the screen and begin typing the words Software Center. Once you have it typed out, you should see something like this. Just click on it to begin.

[[File:SoftwareCenterStartMenu.png|600px]]

==How is Software Center Used?==

Software Center offers self-service software installs, and can deliver important updates directly to your WSU computer. All students, staff, and faculty members can use this tool by searching for Software Center in their Windows 10 start menu (lower-left hand corner) or by interacting with the Software Center icon in the system tray (lower-right hand corner).

===Software Installation===

Certain licensed software that was previous made available via [https://learn.winona.edu/Installing_Software_From_The_Network_(PC) Control Panel] is now available from Software Center. This includes software from Adobe, JMP, SPSS, Microsoft, and more. Simply click the icon then click install to get what you need, when you need it.

[[File:SoftwareCenter2020.png|800px]]

===Windows 10 Major Version Upgrades===
It is sometimes necessary to upgrade Windows 10 to the next major revision (sometimes referred to as "feature updates" or "named updates") in order to provide the best performance, security, and application compatibility.

*These updates are typically more time consuming and take more reboots than standard monthly Windows Updates.
*Depending on the nature of the update, other components of the computer may be upgraded at this time (BIOS, installed software, etc.)

===BIOS Updates===
BIOS updates modify and upgrade the firmware of the computer. Firmware is the layer that exists between the computer's hardware and software. Hardware --> Firmware --> Software. Keeping BIOS and firmware versions up to date ensures optimal security, health, and performance for all computers, not just Windows PCs.

For WSU's Windows computers, BIOS updates may be available via Software Center.

==Software Installation==

To install apps via Software Center, follow these steps.

* Open your Start Menu at the lower left of your screen.
* Type “Software Center” then click on Software Center when it appears.
* Click Applications at the top left of the Software Center window.
* From here, click the icon of the app you want to install.
* Once you hit install, the application will begin downloading then will install silently.
** '''Please be patient during this process!'''
** Application installs may take anywhere from 2-20 minutes, depending on the speed of your network and the size of the app you are downloading.

==BIOS Updates==

To see if a BIOS update is available, open Software Center and the select the Applications tab.

Estimated time to completion: 15-20 minutes. Your computer may reboot several times during the process. The screenshots below were taken from an HP computer, but the process for Dell computers is nearly identical.

[[File:BIOSUpdateScreen.png|600px]]

If a BIOS update is available, ensure the following prior to installing it:
*The power adapter remains plugged in during the entire process.
*All applications and software are closed.
*All documents are saved and closed.
*The computer can remain undisturbed for 15-20 minutes.

[[File:BIOSUpdateScreen2.png|600px]]

After installing the update, the machine will restart and display the BIOS update screen. It is not necessary to interact with the computer at this point.

[[File:BIOSSettingsUpdateScreen.png|600px]]

The BIOS update will cause the computer to reboot several times. The computer fan may get loud, the computer may emit an audible beep, and several different screens may display during the update.

'''NOTE: Interrupting this process may cause permanent damage to the computer and may result in a loss of data!'''

[[File:BIOSSettingsUpdateScreen2.png|600px]]

Once the BIOS update is complete, the standard Windows login screen appears. At this point, users can log in and use the computer as usual.

Following a BIOS update, there should be no noticeable change to the computer. It's all under the hood!

==Related information==

*[[Windows 10 Creators In-Place Upgrade FAQ]]
*[https://mediaspace.mnscu.edu/media/Windows10CreatorsUpdateFinal_1/1_1olbkphg Windows 10 Creator Support Video]
*[[Control Panel Installations (PC)]]
*[https://youtu.be/hUL3-Hp7RTI Installing Network Software Video - PC]
*[[PC laptop backup|Backing up your PC laptop]]

[[Category:Windows 10]][[Category:Security]][[Category:Windows]][[Category:Update]][[Category:Network]][[Category:PC]][[Category:Software]][[Category:SCCM]][[Category:BIOS]]

Intelligent Hub

2021-01-12T16:20:20Z

TNorman:

==What is Intelligent Hub?==
Intelligent Hub is a [[VMWare]] application that saves you time and effort by allowing WSU to seamlessly deliver apps and settings to your computer. Intelligent Hub also helps WSU keep an inventory of its leased devices (like your WSU-issued laptop) and can even help in finding computers that were reported as being lost or stolen. You can ensure Intelligent Hub is configured successfully on your device simply by clicking on the Intelligent Hub app icon.

[[File:IntelligentHubIcon.png]]

If you see this icon, then that means Intelligent Hub is installed. Clicking the icon will give you more information.

[[File:IntelligentHubMenu.png|200px]]

If you click Preferences you can view the settings Intelligent Hub is pushing to your device, get more device info, verify your internet connection is working, and even view the logs of what Intelligent Hub is doing.

[[File:IntelligentHubSettings.png|500px]]

Intelligent Hub provides:
*Security settings
*Application management
*Mobile device management
*Mobile content management

Intelligent Hub fulfills our [http://www.minnstate.edu/board/policy/522.html campus requirement for management of mobile devices.]

===How do I set up Intelligent Hub on my WSU computer?===
Intelligent Hub is configured "out of the box" meaning you do not nee to take any extra steps to set it up. If your Intelligent Hub application is not working correctly it will attempt to self-heal. If you have questions though please contact Technical Support at 507-457-5240 or at TechSupport@winona.edu.

===What if I don't have Intelligent Hub on my WSU computer?===
Please contact Technical Support at 507-457-5240 or at TechSupport@winona.edu.

==Related Information==
[https://support.workspaceone.com/articles/360009372594 VMWare Workspace ONE Support Page]

SPSS

2020-10-28T18:39:46Z

TNorman:

==About this article==
This article includes an overview of the IBM SPSS statistical analysis package available to all students and employees. It is intended for the entire campus community.

==Included in our license==
*[http://www-01.ibm.com/software/analytics/spss/academic/products/ SPSS Statistics Standard] which includes [http://www-03.ibm.com/software/products/en/spss-stats-base SPSS Statisics Base], [http://www-03.ibm.com/software/products/en/spss-advanced-stats SPSS Advanced Statistics], and [http://www-03.ibm.com/software/products/en/spss-regression SPSS Regression]
*[http://www-01.ibm.com/software/analytics/spss/products/modeler/ SPSS Modeler]

==Information==
*'''SPSS is available for installation on both Windows and macOS.'''
*You can obtain SPSS on your WSU computer from either [[Software Center]] on Windows or [[Managed Software Center]] on macOS.

==Troubleshooting==
*If SPSS says it's expired, says the license is invalid, or is missing features...
**1) Uninstall SPSS
*** [https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 Uninstall a program from Windows]
*** [https://support.apple.com/en-us/HT202235 Uninstall a program from macOS]
**2) Restart your computer
**3) Reinstall SPSS from either [[Software Center]] on Windows or [[Managed Software Center]] on macOS.

*If this doesn’t work please contact Tech Support at 507-457-5240, email TechSupport@winona.edu, or stop in at Somsen 207.

[[Category: Software]][[Category:Research Toolkit]][[Category:Professional Application]]

SPSS

2020-10-28T18:38:32Z

TNorman:

==About this article==
This article includes an overview of the IBM SPSS statistical analysis package available to all students and employees. It is intended for the entire campus community.

==Included in our license==
*[http://www-01.ibm.com/software/analytics/spss/academic/products/ SPSS Statistics Standard] which includes [http://www-03.ibm.com/software/products/en/spss-stats-base SPSS Statisics Base], [http://www-03.ibm.com/software/products/en/spss-advanced-stats SPSS Advanced Statistics], and [http://www-03.ibm.com/software/products/en/spss-regression SPSS Regression]
*[http://www-01.ibm.com/software/analytics/spss/products/modeler/ SPSS Modeler]

==Information==
*'''SPSS is available for installation on both Windows and macOS.'''
*You can obtain SPSS on your WSU computer from either [[Software Center]] on Windows or [[Managed Software Center]] on macOS.

==Troubleshooting==
*"SPSS says it's expired?"*
**1) Uninstall SPSS
*** [https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 Uninstall a program from Windows]
*** [https://support.apple.com/en-us/HT202235 Uninstall a program from macOS]
**2) Restart your computer
**3) Reinstall SPSS from either [[Software Center]] on Windows or [[Managed Software Center]] on macOS.

*If this doesn’t work please contact Tech Support at 507-457-5240, email TechSupport@winona.edu, or stop in at Somsen 207.

[[Category: Software]][[Category:Research Toolkit]][[Category:Professional Application]]

Software Center

2020-09-03T00:11:27Z

TNorman:

{{TOC_Float_Right}}
==What is Software Center?==

Software Center (also known as SCCM) is Winona State University's (WSU) Windows application management framework. SCCM stands for System Center Configuration Manager. Only WSU computers will see WSU's Software Center application. This applies to both Windows desktops, laptops, and any other Windows devices that WSU distributes to users.

==What Should I Expect to See?==

When Software Center has new software available, a standard notification may appear in the system tray at the lower-right of the screen.

[[File:C--SoftwareCenterUpdateAvailable.PNG]]

Occasionally, not often, WSU will have to use Software Center to push updates that are time-sensitive, security-related, or that address other known problems. When or if these situations occur, the message notification may be more persistent.

==How do I use Software Center?==

To find Software Center on your WSU Windows computer, simply click your Start Menu at the lower-left of the screen and begin typing the words Software Center. Once you have it typed out, you should see something like this. Just click on it to begin.

[[File:SoftwareCenterStartMenu.png|600px]]

==How is Software Center Used?==

Software Center offers self-service software installs, and can deliver important updates directly to your WSU computer. All students, staff, and faculty members can use this tool by searching for Software Center in their Windows 10 start menu (lower-left hand corner) or by interacting with the Software Center icon in the system tray (lower-right hand corner).

===Software Installation===

Certain licensed software that was previous made available via [https://learn.winona.edu/Installing_Software_From_The_Network_(PC) Control Panel] is now available from Software Center. This includes software from Adobe, JMP, SPSS, Microsoft, and more. Simply click the icon then click install to get what you need, when you need it.

[[File:SoftwareCenter2020.png|800px]]

===Windows 10 Major Version Upgrades===
It is sometimes necessary to upgrade Windows 10 to the next major revision (sometimes referred to as "feature updates" or "named updates") in order to provide the best performance, security, and application compatibility.

*These updates are typically more time consuming and take more reboots than standard monthly Windows Updates.
*Depending on the nature of the update, other components of the computer may be upgraded at this time (BIOS, installed software, etc.)

===BIOS Updates===
BIOS updates modify and upgrade the firmware of the computer. Firmware is the layer that exists between the computer's hardware and software. Hardware --> Firmware --> Software. Keeping BIOS and firmware versions up to date ensures optimal security, health, and performance for all computers, not just Windows PCs.

For WSU's Windows computers, BIOS updates may be available via Software Center.

==Software Installation==

To install apps via Software Center, follow these steps.

* Open your Start Menu at the lower left of your screen.
* Type “Software Center” then click on Software Center when it appears.
* Click Applications at the top left of the Software Center window.
* From here, click the icon of the app you want to install.
* Once you hit install, the application will begin downloading then will install silently.
** '''Please be patient during this process!'''
** Application installs may take anywhere from 2-20 minutes, depending on the speed of your network and the size of the app you are downloading.

==BIOS Updates==

To see if a BIOS update is available, open Software Center and the select the Applications tab.

Estimated time to completion: 15-20 minutes. Your computer may reboot several times during the process. The screenshots below were taken from an HP computer, but the process for Dell computers is nearly identical.

[[File:BIOSUpdateScreen.png|600px]]

If a BIOS update is available, ensure the following prior to installing it:
*The power adapter remains plugged in during the entire process.
*All applications and software are closed.
*All documents are saved and closed.
*The computer can remain undisturbed for 15-20 minutes.

[[File:BIOSUpdateScreen2.png|600px]]

After installing the update, the machine will restart and display the BIOS update screen. It is not necessary to interact with the computer at this point.

[[File:BIOSSettingsUpdateScreen.png|600px]]

The BIOS update will cause the computer to reboot several times. The computer fan may get loud, the computer may emit an audible beep, and several different screens may display during the update.

'''NOTE: Interrupting this process may cause permanent damage to the computer and may result in a loss of data!'''

[[File:BIOSSettingsUpdateScreen2.png|600px]]

Once the BIOS update is complete, the standard Windows login screen appears. At this point, users can log in and use the computer as usual.

Following a BIOS update, there should be no noticeable change to the computer. It's all under the hood!

==Related information==

*[[Windows 10 Creators In-Place Upgrade FAQ]]
*[https://mediaspace.mnscu.edu/media/Windows10CreatorsUpdateFinal_1/1_1olbkphg Windows 10 Creator Support Video]
*[[Control Panel Installations (PC)]]
*[https://youtu.be/hUL3-Hp7RTI Installing Network Software Video - PC]
*[[PC laptop backup|Backing up your PC laptop]]

[[Category:Windows 10]][[Category:Security]][[Category:Windows]][[Category:Update]][[Category:Network]][[Category:PC]][[Category:Software]][[Category:SCCM]][[Category:BIOS]]

Software Center

2020-09-03T00:09:10Z

TNorman:

{{TOC_Float_Right}}
==What is Software Center?==

Software Center (also known as SCCM) is Winona State University's (WSU) Windows application management framework. SCCM stands for System Center Configuration Manager. Only WSU computers will see WSU's Software Center application. This applies to both Windows desktops, laptops, and any other Windows devices that WSU distributes to users.

==What Should I Expect to See?==

When Software Center has new software available, a standard notification may appear in the system tray at the lower-right of the screen.

[[File:C--SoftwareCenterUpdateAvailable.PNG]]

Occasionally, not often, WSU will have to use Software Center to push updates that are time-sensitive, security-related, or that address other known problems. When or if these situations occur, the message notification may be more persistent.

==How do I use Software Center?==

To find Software Center on your WSU Windows computer, simply click your Start Menu at the lower-left of the screen and begin typing the words Software Center. Once you have it typed out, you should see something like this. Just click on it to begin.

[[File:SoftwareCenterStartMenu.png|600px]]

==How is Software Center Used?==

Software Center offers self-service software installs, and can deliver important updates directly to your WSU computer. All students, staff, and faculty members can use this tool by searching for Software Center in their Windows 10 start menu (lower-left hand corner) or by interacting with the Software Center icon in the system tray (lower-right hand corner).

===Software Installation===

Certain licensed software that was previous made available via [https://learn.winona.edu/Installing_Software_From_The_Network_(PC) Control Panel] is now available from Software Center. This includes software from Adobe, JMP, SPSS, Microsoft, and more. Simply click the icon then click install to get what you need, when you need it.

[[File:SoftwareCenter2020.png|800px]]

===Windows 10 Major Version Upgrades===
It is sometimes necessary to upgrade Windows 10 to the next major revision (sometimes referred to as "feature updates" or "named updates") in order to provide the best performance, security, and application compatibility.

*These updates are typically more time consuming and take more reboots than standard monthly Windows Updates.
*Depending on the nature of the update, other components of the computer may be upgraded at this time (BIOS, installed software, etc.)

 Firmware --> Software. Keeping BIOS and firmware versions up to date ensures optimal security, health, and performance for all computers, not just Windows PCs.

For WSU's Windows computers, BIOS updates may be available via Software Center.

==Software Installation==

To install apps via Software Center, follow these steps.

* Open your Start Menu at the lower left of your screen.
* Type “Software Center” then click on Software Center when it appears.
* Click Applications at the top left of the Software Center window.
* From here, click the icon of the app you want to install.
* Once you hit install, the application will begin downloading then will install silently.
** '''Please be patient during this process!'''
** Application installs may take anywhere from 2-20 minutes, depending on the speed of your network and the size of the app you are downloading.

==BIOS Updates==

To see if a BIOS update is available, open Software Center and the select the Applications tab.

Estimated time to completion: 15-20 minutes. Your computer may reboot several times during the process. The screenshots below were taken from an HP computer, but the process for Dell computers is nearly identical.

[[File:BIOSUpdateScreen.png|600px]]

If a BIOS update is available, ensure the following prior to installing it:
*The power adapter remains plugged in during the entire process.
*All applications and software are closed.
*All documents are saved and closed.
*The computer can remain undisturbed for 15-20 minutes.

[[File:BIOSUpdateScreen2.png|600px]]

After installing the update, the machine will restart and display the BIOS update screen. It is not necessary to interact with the computer at this point.

[[File:BIOSSettingsUpdateScreen.png|600px]]

The BIOS update will cause the computer to reboot several times. The computer fan may get loud, the computer may emit an audible beep, and several different screens may display during the update.

'''NOTE: Interrupting this process may cause permanent damage to the computer and may result in a loss of data!'''

[[File:BIOSSettingsUpdateScreen2.png|600px]]

Once the BIOS update is complete, the standard Windows login screen appears. At this point, users can log in and use the computer as usual.

Following a BIOS update, there should be no noticeable change to the computer. It's all under the hood!
-->

==Related information==

*[[Windows 10 Creators In-Place Upgrade FAQ]]
*[https://mediaspace.mnscu.edu/media/Windows10CreatorsUpdateFinal_1/1_1olbkphg Windows 10 Creator Support Video]
*[[Control Panel Installations (PC)]]
*[https://youtu.be/hUL3-Hp7RTI Installing Network Software Video - PC]
*[[PC laptop backup|Backing up your PC laptop]]

[[Category:Windows 10]][[Category:Security]][[Category:Windows]][[Category:Update]][[Category:Network]][[Category:PC]][[Category:Software]][[Category:SCCM]][[Category:BIOS]]

Draft:Control Panel Installations (PC)

2020-09-03T00:07:33Z

TNorman:

WSU pre-loads software onto all of our campus-owned devices. You can install additional software on your WSU-issued Windows computer via the [[Control Panel]] or [[Software Center]].

To find a more comprehensive list of available software, please use [[Software Center]].

:Notes:

:*'''To use Control Panel installers you must be connected to the WSU campus network via Wi-Fi or VPN.'''
:*NOTE: Some installs may take up to 30 minutes. Thank you for your patience.

==Using Control Panel Installers==
*Click on the '''Start Button''' [[File:Start Button.JPG|50 px]]

*Then Type in '''“Install a program”''' and select '''“Install a program from the network”''' from the list.
[[File:Install a program 2.png|500 px]]

*The available programs will appear. Double-click the program you wish to install.
[[File:ControlPanel2020.PNG|700px]]

*'''If you do not see any items in the list''' please ensure you are either connected to a campus Wi-Fi network or VPN.
*Double-click on the program you wish to install and a new window will appear to begin the installation.
*Click Run, Open, Next or Allow as necessary when/if prompted.
*When the install has completed, the windows will close and you may be prompted with a message informing you the install is complete.
*If the installed application doesn't open automatically after install, search for it in your Start Menu.

[[Category: PC]]
</noinclude>

Draft:Control Panel Installations (PC)

2020-09-03T00:06:56Z

TNorman:

WSU pre-loads software onto all of our campus-owned devices. You can install additional software on your WSU-issued Windows computer via the [[Control Panel]] or [[Software Center]].

To find a more comprehensive list of available software, please use [[Software Center]].

:Notes:

:*'''To use Control Panel installers you must be connected to the WSU campus network via Wi-Fi or VPN.'''
:*NOTE: Some installs may take up to 30 minutes. Thank you for your patience.

==Using Control Panel Installers==
*Click on the '''Start Button''' [[File:Start Button.JPG|50 px]]

*Then Type in '''“Install a program”''' and select '''“Install a program from the network”''' from the list.
[[File:Install a program 2.png|500 px]]

*The available programs will appear. Double-click the program you wish to install.
[[File:ControlPanel2020.PNG|700px]]

*'''If you do not see any items in the list''' please ensure you are either connected to a campus Wi-Fi network or VPN.
*Double-click on the program you wish to install and a new window will appear to begin the installation.
*Click Run, Open, Next or Allow as necessary when/if prompted.
*When the install has completed you may see a message that says so.
*If the installed application doesn't open automatically after install, search for it in your Start Menu.

[[Category: PC]]
</noinclude>